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I’m using the latest iOS 12 release, and the latest version of the Dropbox iOS app, on my iPhone X.

I have over 7,000 photos on my iPhone; they are also synced to my iCloud. (The volume consists of pretty much every photo I’ve ever had on an iPhone, beginning with an iPhone 4S.)

Having this number of photos on my iPhone has been making my iPhone quite sluggish.

I tried using the Dropbox iOS app’s built-in feature to copy or move the photos to one of my Dropbox folders; but, on each attempt, the Dropbox iOS app hangs, after moving anywhere from few hundred to a couple of thousand photos.

I then opened the iCloud app in Windows 10, intending to copy the photos en masse to Dropbox, then, once the move was confirmed, erase the photos from my iCloud. (I also tried this through accessing my iCloud via Google Chrome.)

I can’t seem to select more than 1 photo at a time, in my iCloud photos area. As you can imagine, selecting over 7,000 photos, one at a time, is not feasible.

Thank u VERY much, peeps, for any help with this! 🙂

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Hey pigletbunny, I appreciate the detailed message!

I’d like follow along starting off from the Dropbox mobile app. Just so as to make sure we’re on the same page, can you clarify whether you’ve attempted the Move through the Files app on your iPhone? If so, did you “Select all” & moved to a folder in Dropbox?

Can you elaborate on whether “hanging” implies that the move was interrupted at a certain point or not starting at all?

Moving on to your pc, it would be worth noting that you’d need to download your photos & then re-upload/sync to Dropbox either using our Web Uploader or the Dropbox desktop app.

Hopefully my post points you towards the right direction; please let me know how you get on & we'll go from there!

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Hey , I appreciate the detailed message!

Can you elaborate on whether “hanging” implies that the move was interrupted at a certain point or not starting at all?

Moving on to your pc, it would be worth noting that you’d need to download your photos & then re-upload/sync to Dropbox either using our Web Uploader or the Dropbox desktop app.

Hopefully my post points you towards the right direction; please let me know how you get on & we'll go from there!

I am also facing the exact [link removed as per Community Guidelines] issue. Can you guide me if this is solved?

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I am also facing the exact [link removed as per Community Guidelines] issue. Can you guide me if this is solved?

Hey skzai, welcome to the Dropbox Community!

In order to further advise, could you include a bit more detail on what’s been troubling you &/or anything you’ve tried on your end to resolve that?

Thanks!

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Hey , welcome to the Dropbox Community!

In order to further advise, could you include a bit more detail on what’s been troubling you &/or anything you’ve tried on your end to resolve that?

Thanks!

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