We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

clientreleases's avatar
clientreleases
Icon for Dropbox Staff rankDropbox Staff
8 years ago

Stable Build 31.4.24

Thanks for using Dropbox! The desktop client is regularly updated with many improvements and fixes.   Download Windows Standard Installer Offline Installer Mac OS X Stand...
Desktop releases
  • Lucio's avatar
    Lucio
    8 years ago
    The issue preventing v31 of the Dropbox desktop application from starting on certain Windows computers has been fixed.
     
    As mentioned, the fix should be automatically installed on affected computers, but it’s also available here. A restart of Dropbox may be necessary after the update takes place.
     
    Apologies for any inconvenience this issue may have caused.
Lucio's avatar
Lucio
Icon for Dropbox Staff rankDropbox Staff
We’ve identified an issue that is preventing the latest version (v31) of the Dropbox desktop application from starting on certain Windows computers.
 
We’re working on a fix which will be deployed in a new version of the application soon.
 
When we release this new version it should install automatically on affected computers. However, you may need to restart Dropbox after the update.
 
We’ll update this thread again with further details once the issue is fully resolved.
Lucio's avatar
Lucio
Icon for Dropbox Staff rankDropbox Staff
8 years ago
The issue preventing v31 of the Dropbox desktop application from starting on certain Windows computers has been fixed.
 
As mentioned, the fix should be automatically installed on affected computers, but it’s also available here. A restart of Dropbox may be necessary after the update takes place.
 
Apologies for any inconvenience this issue may have caused.
  • Kesnue's avatar
    Kesnue
    Explorer | Level 3
    8 years ago

    Still not working, even with .25, after update, then remove/reinstall and reboot!

     

    Error log shows "Failed to connect to the driver: (-2147024894) The system cannot find the file specified. , retrying..."

About Dropbox desktop client builds

Download the latest Dropbox beta or stable build.

552 PostsLatest Activity: 6 years ago
296 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!