We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Jacob_F 2023
2 years agoNew member | Level 2
/team/log/get_events Not giving data past 2019
Calling /team/log/get_events doesn't give me any data for my client past 2019, tried with multiple categories, no categories, and limiting by time. Using OAuth.
Greg-DB
Dropbox Staff
Yes, while the app can request a maximum number of events to return per page, in some cases the server may return fewer than that number. That means that when you send a limit of 5, it is possible that the API will return one or even zero events on any given page. This will vary depending on a number of factors on the backend.
Similarly, though it's working in my testing and I don't have specific information/documentation on this but while the limit is meant as a maximum, due to how things are batched on the backend, from your description it's possible you might be seeing somewhat more than that in some cases. That being the case, I recommend making sure your app doesn't strictly enforce that and doesn't crash if it receives more than the requested number of events per page.
Biswamber_Khandei
2 years agoExplorer | Level 3
Based on your inquiry and the information provided, will the "get_events" endpoint return details or a response related to the "logins" category even when a user logs in using Single Sign-On (SSO)?
Another concern arises if a user logged into Dropbox on September 1, 2023, and has not logged out since that day, but continues to access their account daily due to having selected the "Remember me" option. In this scenario, what date will be included in the response?
- Greg-DB2 years agoDropbox Staff
Yes, the "logins" events apply to logging in using SSO as well.
The "timestamp" on a TeamEvent is the date/time the event itself took place. So for a login, it's the time the user logged in, regardless of how long they stay logged in after that.
- Biswamber_Khandei2 years agoExplorer | Level 3
Thank you for your prompt response. Let's consider a scenario where I log in to Dropbox today using Single Sign-On (SSO) and remain logged in for over three days. During this time, I use the Dropbox application daily and perform various activities. I do not manually click the "Login" or "Sign in using Microsoft" button daily because I have selected the "Remember me" option. In this situation, if I were to make an API request after three days, would it return the current timestamp(3rd or 4th day's timestamp) or today's timestamp(when I last time logged in using SSO)?
Additionally, could you please clarify the automatic sign-out time period when logging in with SSO?
- Greg-DB2 years agoDropbox Staff
The timestamp for the event would be the original timestamp for when the event itself took place, that is, when the user logged in, not when the API call to get_events was made.
I can only provide help regarding the API itself. For help regarding the properties of the sign-in functionality itself please refer to the help center or contact support.
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
5,875 PostsLatest Activity: 2 years agoIf you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!