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setycz's avatar
setycz
Explorer | Level 3
2 years ago

Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: E

Dear support,   since 20th May we have started to encounter random failures when invoking `DropboxClient.Files.ListFolderAsync` function, see the following stacktrace:     Newtonsoft.Json.JsonR...
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setycz's avatar
setycz
Explorer | Level 3

Hello Greg-DB,

 

I have reproduced the issue today and submitted the request as you suggested. It was actually pretty hard to reproduce it today, it took 1432 requests. I'll also post the data you asked for here:

 

  • Have you made any modifications to the Dropbox SDK? If so, please share them.
    • no changes
  • Please include several 'X-Dropbox-Request-Id' response header values for several responses with the error shown here.
    • [X-Dropbox-Request-Id]=[5540b28dca5e40c1aa5ecde595c983a5]
  • Please include the IP address used to make the requests that resulted in the errors identified in the previous item.
    • (I won't rather post it here, but it is included in the ticket :D)

Thank you for your help.

Greg-DB's avatar
Greg-DB
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for submitting that. The team will review your ticket and follow up with you there.

  • STEALTHbits's avatar
    STEALTHbits
    Explorer | Level 4
    2 years ago

    Greg-DB setycz I am wondering if something was fixed, I was seeing this error back in late June/early July and handled the exception itself. However, as of July 21st I have not seen it.  For me this error was occurring after an hour runtime of consistent calls to GetSharedFile/FolderMembers

    • Greg-DB's avatar
      Greg-DB
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      STEALTHbits Yes, the team worked on tracking this down and resolving it.

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