The Community is undergoing a major upgrade. Find out more, ask us questions or share your thoughts here.
Forum Discussion
vfeskov
3 years agoNew member | Level 2
Getting Conflict 409 after successful attempts to access pwd-protected shared link
Hi, I'm using get_shared_link_metadata API with the same shared link and the correct "link_password" parameter and after multiple successful requests I start getting 409 Conflict response status and this response body:
{"error_summary": "shared_link_access_denied/..", "error": {".tag": "shared_link_access_denied"}}
Is this because of a rate limit to prevent guessing the password? Is this rate limit separate for every link or is it global for the app using the API?
The feature we have is that our users can share pwd-protected files with us and we're automatically checking if a link is accessible while they're typing it or the password, hence it can result in many requests being sent in a short period of time
- Greg-DBDropbox Staff
That particular error shouldn't indicate an API rate limit. I also just tried making repeated /2/sharing/get_shared_link_metadata calls with a correct password and this didn't reproduce for me.
Can you double check you have the correct password in this case? If so, would you be able to share a sample that we can check on specifically? e.g., a request and response showing a sample shared link and correct password failing with this error. Please show both request and response headers and bodies, if possible, but be sure to redact the access token. You can also share privately by opening an API ticket here if you'd prefer. Thanks!
- vfeskovNew member | Level 2
Hi Greg,
was able to reproduce the issue after ~200 requests:
url: https://www.dropbox.com/s/mfjqvbwrqefjzc1/audience_deviceids.csv?dl=0
pwd: kayzen
Request:
URL: https://api.dropboxapi.com/2/sharing/get_shared_link_metadata
Headers:
- Authorization: REDACTED- Content-Type: application/json
- Host: api.dropboxapi.com:443Body:
{"url":"https://www.dropbox.com/s/mfjqvbwrqefjzc1/audience_deviceids.csv?dl=0","link_password":"kayzen"}
Response
Status: 409 Conflict
Headers:
- X-Dropbox-Request-Id: 6a3e6a164d954226b18ccfd9ec2f4341
Body: {"error_summary": "shared_link_access_denied/..", "error": {".tag": "shared_link_access_denied"}}
While preparing this info i tried to confirm the URL in Chrome browser and when i entered the password i saw "Too many attempts" error below the Password field.
- Greg-DBDropbox Staff
Thanks! That's helpful. We'll check on that.
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
5,875 PostsLatest Activity: 2 hours agoIf you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!