We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

johnvu93's avatar
johnvu93
Explorer | Level 4
2 years ago

API upload speed is very slow

Hello everyone,

 

I have chosen Dropbox as my storage server and I am developing a system to upload images from my website to Dropbox.

 

I have some questions that I would like to seek your help on. Here is what I received from my developer.

 

*** Issue: We are having trouble with the speed of uploading images through the API from our system.

 

- Platform: PHP Laravel - Mechanism: Using 2 methods, uploadStream and uploadSession

 

- Process: When the user selects a file to upload, the system will directly send it to Dropbox using the above 2 mechanisms

 

->>> My developer has tried many ways but could not improve the upload speed. Can you advise me on this issue?

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    The connection speed any particular client sees to the Dropbox API servers will depend on a number of different factors, such as their network connection/ISP, network conditions and routing, etc. These are not things Dropbox itself can control, and may vary over time.

     

    There are some potential optimizations the developer can make to the app's code though. We offer the Performance Guide which covers these, so I recommend your developer review that and implement anything relevant for the app's use case.

About Discuss Dropbox Developer & API

Node avatar for Discuss Dropbox Developer & API

Make connections with other developers

795 PostsLatest Activity: 4 days ago
190 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!