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Forum Discussion

    • Peter H.87's avatar
      Peter H.87
      Collaborator | Level 10
      Another new client version, another visit to the forum to add kudos to Thomas's post requesting a change log. I am considering changing my name to Sisyphus!
  • Chris_Bramall's avatar
    Chris_Bramall
    Helpful | Level 7

    Upgraded automatically but did not automatically run on 2 of 3 PC's

     

    No Change log or release notes so no clue as to what has been change / improved / broken.

     

     

  • macno's avatar
    macno
    New member | Level 2

    "Norton internet security" said

    "Dropbox Installer/Dropbox.app/Contents/Library/LoginItems/loginhelper.app contains 'OSX.Trojan.Gen'. "

    Whar shall we do ?

     

    MacOS 10.11.6

    Norton Internet Security 7.4

  • 黃建達's avatar
    黃建達
    New member | Level 2
    一直顯示與帳號連結
    無法連結 請處理問題
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    Currently using this version and I've paused Dropbox so I can do a large scale rearrange of directories etc.

    After pausing it I went to the Dropbox website and removed a share which has then propagated to my machine (notification on screen saying its been removed and when I go to the directory its been deleted).

    Obviously the pause isnt quite working as the client was paused and so it shouldnt be doing things via Dropbox.
    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      Since posting this I've been waiting for Dropbox to reindex. Its now 48 hours later and its reduced from about 267,000 files to 257,500. Its 'to upload' and 'to download' list are increasing (its added 4,800 to upload which it didnt have 12 hours ago). However, its beyond slow :(
  • mikeb2153's avatar
    mikeb2153
    Explorer | Level 3
    Subject says it all... I have been fighting this problem for 10 days and tried ALL solutions listed in the forums and help areas. I uninstalled and reinstalled a minimum of 30x with online, offline, and advanced methods. I also gave dropbox administrative permissions and tried installing older versions as well as the 27.xx version....No luck..and gained a few gray hairs in the process. In order to help others who are stuck just like me, try this: Start>All Programs>Dropbox> right click the Dropbox icon> Properties>Compatibility> Select run this program in compatibility mode for> Select Windows Vista> Click Apply> Click ok>Launch dropbox via the icon. Do NOT select Win XP or you will get an error as Dropbox does not support it anymore. The above solution worked for me! I think a Win7 update did something Dropbox doesn't like as it has been working flawlessly for me for years(other than when DB dropped XP support).
    • Rogier L.'s avatar
      Rogier L.
      Explorer | Level 3

      Same here, lot's of troubles running the latest version on Windows 7. Stuck at "initializing".

      • mikeb2153's avatar
        mikeb2153
        Explorer | Level 3
        Did you try changing to compatibility mode?
  • Tony G.3's avatar
    Tony G.3
    Icon for Dropbox Staff rankDropbox Staff

    For folks experiencing the blank setup wizard issue (and similar startup issues), we've investigated some of the causes and we've made some bug fixes in our latest beta to address this.  It's video hardware and driver dependant, so we might not have tracked down every last issue, but we think v29 will be much improved.  We've just posted the v29 beta on the forum at https://www.dropboxforum.com/t5/Desktop-client-builds/Beta-Build-29-3-18/m-p/225422#M4009

    Please let us know in the v29 beta thread if you're still seeing any of the same issues reported here on that build (and of course any new or different issues).

     

    My apologies for the impact these bugs have had on you, and thank you for the feedback and bug reports.

    • Rogier L.'s avatar
      Rogier L.
      Explorer | Level 3

      Unfortunately on Windows 7 I have the same problem with version 29.3.18 (beta); black login-screen after installation.

      • Tony G.3's avatar
        Tony G.3
        Icon for Dropbox Staff rankDropbox Staff

        Rogier L. are you using remote desktop by any chance?  The black screen issue sometimes is a side effect of a RDP setup that is < 32 bit color depth.

    • nei a.'s avatar
      nei a.
      Experienced | Level 11

      but the beta version does not say anything about bug fixes in the change log

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