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Forum Discussion
Turning on dropbox backup but folder name is weird
I had tested the Dropbox Backup feature in the past so I know that when turned on my Computers should be added as My Mac (Unique Mac Name). I decided to turn it back on again when setting up two new ...
OK, they are finally rolling up a Beta update for Dropbox Backup that will let you rename and I was able to do it! You can do go through Dropbox Backup in the app, disable the backups on all the computers there, and then restart them. Then, re-enable backups and it should move you over to beta so you can now rename things!
Hi,
i have the same issue!! Please give us a feature to rename the Dropbox Backup Folder.
I have been a paid Dropbox customer for years and now this issue has affected part of our Family shared setup. This is a royal F up on Dropbox's end.
Here's what occurred and why this has affected our account:
Dropbox was installed on a new computer, both Windows devices. Even though the names of the devices were different, Dropbox merely named the new device "PC (2)" and the original device "PC". Eventually I was able to get all of the data migrated over and the original (older) "PC" device was unlinked and removed from the account.
Great, so what's the problem?
Well now due to unknown issues, literally NOT A SINGLE downloaded application or software will install. I don't know if that's related to a syntax error (being that there's a space in "PC (2)"), however I know that the issue is definitively due to this bizarre Dropbox conflict as, upon testing before unlinking the original "PC" device, I figured out that software would ONLY INSTALL PROPERLY if migrated to the "Downloads" folder on the "PC" folder.
This is particularly bizarre and a major issue if additional software cannot be installed.
The Dropbox team needs to expedite the fix to allowing the renaming of devices in order to resolve this highly unusual conflict.
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EDIT: I have discovered a workaround to allow for downloaded software to properly install. It's based off of the information in a separate Windows forum (https://www.windowsphoneinfo.com/threads/apps-wont-install-from-downloads-folder.476411/). The first suggestion in that link was to go to Properties of the Downloads folder, then Location. "Restore Default" did not work, though I manually renamed the folder path from "...\PC (2)\Downloads" to "...\PC\Downloads". There was a prompt to then say the folder path did not exist, would I like to create it, then would I like to move everything which I did.
That did resolve the issue, HOWEVER in doing so, the result was that a "PC/Downloads" folder would now be created within the main Dropbox folder (rather than the "Downloads" folder being nested within the actual device folder (which in this case would be "PC (2)").
That's not ideal to have essentially a satellite folder. Sloppy job, Dropbox, and this appears to be tied back to the [mind-boggingly stupid] decision to adopt the inexplicable "PC (2)"; "PC (3)"; etc naming convention for multiple devices.
Again I am glad I found a workaround on my own, but the issue is not resolved. Gotta do better, Dropbox team.
