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roxyazar's avatar
roxyazar
Explorer | Level 3
3 years ago

Tags not showing up?

One of the people who has access to our shared folder added tags to images within a folder a few days ago. I am ready to finish up a project based on those tags, but I cannot find where the tags are ...
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
Hey roxyazar, welcome to our Community! 

Can you try searching for an example tag and sending me a screenshot of the results that come up? 

Thanks, I appreciate it. 
roxyazar's avatar
roxyazar
Explorer | Level 3
3 years ago

Yes. Today it is working once in a while I will show you a screenshot, but I don't understand why it only works sometimes. I will search for the same tag and have it not show up, then try to search it a few times again and then maybe the tags will show up. I dont know why this is happening. I have tried using the # sign and without. It doesn't seem to make a difference. The bottom shows the one time it worked.

 

  • roxyazar's avatar
    roxyazar
    Explorer | Level 3
    3 years ago

    Update: I tried both Google Chrome and Firefox and had the same results, but randomly today Google Chrome is working to find the tags. I'm not sure what I did differently.

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