We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
roxyazar
3 years agoExplorer | Level 3
Tags not showing up?
One of the people who has access to our shared folder added tags to images within a folder a few days ago. I am ready to finish up a project based on those tags, but I cannot find where the tags are ...
Mark
Super User II
Unfortunately tags only work if created via the Dropbox website: https://help.dropbox.com/files-folders/sort-preview/dropbox-tags
They do not work if created on the computer itself - that information does not sync.
roxyazar
3 years agoExplorer | Level 3
Hi Mark! I should've said that. We did it through the Dropbox website. He opened the link I shared with him and added the tags.
- Mark3 years agoSuper User II
Link?
Does that mean you sent a link to him which was read only? As in its not a share? As such it would only update on his account and not yours.
Are the files inside a shared folder at www.dropbox.com/share - note that wouldnt send a link
- roxyazar3 years agoExplorer | Level 3
It is shared with him and he can edit/add things to the folder. He is one of 4 members who can access the folder and edit/add.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!