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Retrieve pictures

Retrieve pictures

Hamdi94
Explorer | Level 3
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Hi, I'm Hamdi, I'm a Dropbox user, I deleted my pictures 4 months ago, is there any chance to get them back?

1 Accepted Solution

Accepted Solutions

Mark
Super User II
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Hi @Hamdi94 

 

Unless at the point of deletion you were already a paying user I'm afraid there is now no way to recover them. Sorry 


 


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Mark
Super User II
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Hi @Hamdi94 

 

Unless at the point of deletion you were already a paying user I'm afraid there is now no way to recover them. Sorry 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Hamdi94
Explorer | Level 3
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Well, sir, can I recover deleted pictures if I pay now? do i have a chance

Walter
Dropbox Staff
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HI there @Hamdi94, sorry to jump in here.

 

I'm afraid that you won't be able to recover any files that were deleted so long ago, not even if you upgrade your account now since your new plan's version history would start from the date of your upgrade and would not work retroactively. 

 

I know it's not the answer you were looking for, but I hope it clarifies matters. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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    Walter Dropbox Staff
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    Hamdi94 Explorer | Level 3
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    Mark Super User II
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