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Forum Discussion
Moved a shared folder out of the Dropbox folder to the Desktop on Windows - how can we put it back?
Hi there!
We have a user with Dropbox on their Windows 10 machine. Somehow they've moved a shared folder out of the Dropbox folder and onto the desktop. It appears to be behaving like a Dropbox...
Hi!
I am having the same issue as the original post. I accidently dragged a shared folder out of my teams shared dropox onto my dashboard and now when I try to drag it back I get an error message saying I don't have permission to add it back to dropbox. Any suggestions?
AngeliqueL
Dropbox Designer
Dropbox DesignerHi Sarah38,
I'm on the product design team here at Dropbox. Hannah is right that you should check first to see if the files have actually been deleted from the team's Dropbox account. You can do that on your deleted files page. If the folder is there, you can select and restore it.
For the future, you aren't able to drag folders into the top-level folder structure in the app. The easiest way is to create a new folder on dropbox.com and then drag files into that new folder in the desktop app.
Let us know if that worked!
Thanks,
Angelique
