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Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

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Re: Deleted file

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Deleted file

Doble G
New member | Level 2
‎06-11-2023 01:06 AM
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Hi! I deleted a file five months ago. I was wondering if I could recover it paying the Professional plan or it will only work for files deleted 180 days from the moment I get that plan.

 

Thanks!

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Mark
Super User II
‎06-11-2023 02:02 AM
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Hi @Doble G 

 

Unfortunately the 180 day recovery window only works from the day of purchase, so, it wouldnt work on a file deleted over 30 days ago. 


 


:penguin: - :penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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Mark
Super User II
‎06-11-2023 02:02 AM
Go to solution

Hi @Doble G 

 

Unfortunately the 180 day recovery window only works from the day of purchase, so, it wouldnt work on a file deleted over 30 days ago. 


 


:penguin: - :penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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