Account has been deleted? I need my files back

[James123456]

Hi,
I use my account regularly. I clicked on the Dropbox app to find I have been logged out. I go to log in and it says create an account with the email address I have used for my account??
I create an account with this email, hoping my files will come back and everything has disappeared and it’s like a brand new account??

I need access to this back!

[Walter]

Hey @James123456 - thanks for bringing this to our attention.

Can you please clarify how long it's been since you last accessed your account?

Did you receive any email communications about this perhaps?

Let us know more information and we'll take it from there.