You've hit the limit of invites you can send per day. Try again in 24 hours

[Andrew Kurtz]

I attempted to send one share today and got this message.  I am on a basic account, what is the issue and how is it resolved?

[v2v2]

Same issue for me, only attempting to share one folder. Of course made several attempts when troubleshooting, but it errors out every time.

[Jay]

Hi @v2v2, have you tried waiting a full 24 hours before attempting to share the folder again?

[jmoran1991]

Walter - am having the same issue.  Can you please email me with whatever the solution was?  

[Walter]

Sure thing @jmoran1991 - you've got  

[jmoran1991]

Thanks - I received your email and responded that I was the owner of this email address.  I'll look forward to the assistance to resolve this issue.

[martychaos]

Seriously Dropbox, when there are 5 pages of the same issue - do you think you could post a fix, we are having the same problem for some users-and no they haven't sent multiple invites.

Can anyone help?

[Hannah]

Hey @martychaos, we appreciate your feedback here.

Are you referring to members of a Dropbox Business team or just Dropbox users that you know?

Can you have them reach out from their own accounts, so we can assist them?

If they have paid accounts, they can alternatively reach out to our support team directly.

[martychaos]

Hi Hannah,

 these are members of our DB Business team.

 I can get them to reach out- but if there's a fix I can document it will save me and the users time?

cheers

Marty

[Megan]

Hey @martychaos, happy Thursday! 

I'm afraid that if they have an active ban on their account, only our Support can help them. 

If they could open a ticket directly with our Support, that'd be ideal. If not, we're here to help. 

[daviswong]

hi,

i am having the same issue - i havent created any new shared any folders for the past ~2 years. could anyone help me out with this?