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[Andrew Kurtz]

I attempted to send one share today and got this message.  I am on a basic account, what is the issue and how is it resolved?

[Walter]

No worries @markosp - I've just sent you an email to the email address that's linked with your profile here on our Community.

Whenever you get the chance, please have a look at your inbox and we'll take it from there. 

[markosp]

Just replied, thank you!

[Archmage]

I'm getting this message when I try to share a folder and I haven't shared a folder in months. I have dropbox basic and have been using it for years intermittently with no problem. How can I fix this?

[Walter]

Hey @Archmage, it sounds like your shared links may have been banned. 

May we reach out via email to have a further look internally? 

[Archmage]

Please! Email me and help me figure this out.

[Megan]

Hi @Archmage, sorry to jump in here! 

I just sent you an email, I'll see you there!

[helppppp]

I need the same solution please….

[helppppp]

Can I please get a solution for this same issue

[Megan]

Hey @helppppp, thanks for joining our Community!
 

It sounds like your shared links might have been banned. Let's check if that's the case. How long have you been getting this error?

Did you get an email from Dropbox informing you about this perhaps?

Let us know more and we'll take it from there. 

[helppppp]

Thanx Megan, to confuse the issue I was able to share the same file using the app on my iPhone but still cannot share the file on my Mac……