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Re: You've hit the limit of invites you can send per day. Try again in 24 hours

You've hit the limit of invites you can send per day. Try again in 24 hours

Andrew Kurtz
Explorer | Level 3
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I attempted to send one share today and got this message.  I am on a basic account, what is the issue and how is it resolved?

 

95 Replies 95

JohnMiles
Explorer | Level 4
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Me too 😞 

 

Seems like this is a common problem for which we need a better way of solving.  Can you help me ??

 

John

Walter
Dropbox Staff
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Hey @JohnMiles, sorry to hear you're having issues with this.

 

May I reach out via email to have a further look internally?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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JohnMiles
Explorer | Level 4
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Go for it Walter!  I am assuming you have visibility of the email on my account.  I don't particularly want to put my email on a public forum.

 

<Rant on>

Again, I would ask,  however  -- why is this problem still going on after 2 years (or more)?  Seems like an easier way to solve the problem must exist.  Some of the messages about being banned are bogus.  I never got anything like that. Just the same, tired, old message that some of us unfortunate soles encounter. I love (not) the way I get an attaboy whenever I post something. I  soooo happy to see that I am already a "level 2"  -- Wow! 

<Rant off>

 

John

 

John

 

Hannah
Dropbox Staff
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Hey @JohnMiles, sorry to jump in here.

 

I just sent you an email, so please make sure to get back to me, when you have a chance.

 

Thanks!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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martychaos
Helpful | Level 6
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Hi all at Dropbox,

if there is a simple fix for this issue wouldn't it be simpler to post it?

 

it is a really confusing issue that hits some of users at random and no apparent cause.

at the moment our advice to them is to close dropbox completely/ restart/ wait for a day or so and it usually sorts itself.

none of them have been blocked, or have used multiple invites.

maybe this is like the "400 years ago" bug.?

 

cheers

JohnMiles
Explorer | Level 4
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Another question. How in the heck you you find  your way back to a thread? The Search capability is next to useless.

BrateVeliki
New member | Level 2
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Hello, I have the same issue on my account [email removed as per Community Guidelines]

Could somebody have a look please ?

Megan
Dropbox Staff
Go to solution

Hey @BrateVeliki, I hope you're doing well!

 

No worries, I am here to help! I just sent you an email, in order for us to have a closer look into this. 

 

Thanks!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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MarkoK1
Explorer | Level 3
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Hello, I have the same issue on my account.

I haven't send invites for few months at least.

Could somebody have a look please ?

 

Regards,

--

Marko

 

Hannah
Dropbox Staff
Go to solution

Hey @MarkoK1, thanks for letting us know about this.

 

Can we actually send you an email, so we can look into this internally?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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