Create, upload, and share
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I attempted to send one share today and got this message. I am on a basic account, what is the issue and how is it resolved?
Hey there @daviswong, thanks for joining the discussion here and sorry to hear about this.
I've just sent you an email to look further into this, so please have a look at your email's inbox and we'll take it from there.
Thanks!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hello, I have the same issue on my account.
Could somebody have a look please ?
Hi @Tihz, I'd be happy to help!
I just sent you an email, and I'll be glad to continue troubleshooting with you there.
See you!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi Megan!
I'm having the same issue, can't share a folder. My partner and I, bought, have enough space in our accounts for the folder.
Could you help me?
thanks in advance!
Hey @darenas19, sorry to hear about this.
How long has it been since you first got this error? Did you get an email from Dropbox informing you that your shared links were banned in the past perhaps?
If it's been a while, would it be OK if we reach out via email to investigate further?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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Hi Walter
How long has it been since you first got this error?
Did you get an email from Dropbox informing you that your shared links were banned in the past perhaps?
If it's been a while, would it be OK if we reach out via email to investigate further?
Hey @darenas19, I just sent you an email, so we can look into your issue.
Just get back to me when you can!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Buongiorno,
quando cerco di condividere una cartella trovo il seguente errore da mesi:
'Hai raggiunto il limite di inviti che puoi inviare in un giorno. Riprova fra 24 ore.'
Come mai? Premetto che non ho file protetti da copyright nella mia cartella.
Vi ringrazio,
Alessandro
Ciao @Alessandro De Filippis, mi dispiace per questo!
Sembra che la tua capacità di condivisione sia stata temporaneamente bandita. Potrei inviarti un'e-mail, in modo da poter dare un'occhiata più da vicino a questo?
Tienimi aggiornato!
PS: ho incluso una traduzione automatica del mio messaggio, mi scuso per eventuali errori che potresti trovare.
--
Hi @Alessandro De Filippis, sorry to hear about that!
It sounds like your sharing ability, has been temporarily banned. Would it be okay for me to send you an email, in order for us to have a closer look into this?
Keep me posted!
PS: I've included an automated translation of my message, apologies for any mistakes you might find.
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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