Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Hi,
I am facing an issue where I am seeing "There was a problem completing this request" when visiting https://www.dropbox.com/share/links. Looking at the dev tools, I noticed that loading the page generated 16 requests to /2/sharing/alpha/list_shared_links, of which the first 15 returned a 200 status with different cursor values and an empty links. The 16th request returned a 429 with an error message of "too many requests". This behavior persists across page refreshes as well as fresh logins.
Could this issue please be fixed, since there doesn't seem to be a way to view the links on the desktop or mobile apps either? Ideally there should be 1) a way to not return empty results, 2) better spacing between the requests so that they do not cause the 429, and 3) a button to retry the request with the latest cursor in case of failure.
I can confirm that this has now been resolved offline.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!