Syncing issue: Files I upload on desktop won't show up on the website

[BruceFH]

Dropbox does not sync. I upload data onto DropBox on my PC, but it does not upload to the website, so is not available from other devices.

Please can someone help?

[Walter]

Hey @BruceFH - sorry to hear about your syncing issue.

Can you clarify your device's OS version, and the version and status of the Dropbox desktop app as shown in your system tray?

Thanks!

[BruceFH]

Hi Walter,

Thanks for assisting.

Windows 10 Pro Ver 22H2

Dropbox app 202.4.5551

Is this what you need?

[Walter]

How about the app's status, Bruce? Is it 'up to date' or still syncing? 

[BruceFH]

How/where do I see that, Walter?

[Walter]

Just hover your mouse over the app's icon in the system tray, Bruce. 

Let me know what you find! 

[BruceFH]

It does nothing

[Walter]

Does this persist after rebooting your computer, and/or quitting and re-launching the app? 

[BruceFH]

Yes it does.

[Rich]

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@BruceFH wrote:

It does nothing

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Are you hovering your cursor over the correct icon? It's the small icon in your system tray; not the icon on your task bar or Desktop.

When you hover your cursor over it you should see something like this: