I am having ongoing issues trying to get my Dropbox files to sync with my desktop. I am probably a few months behind on files on my desktop as this computer had to be taken to IT for some repairs. I ...
However, for security reasons Dropbox can only provide phone tech support to admins of these teams.
We take security seriously, and work hard to ensure your files and accounts remain safe. This is the reason our phone number is not publically displaye. We require account verification in order to ensure that we're providing support to an authorized admin. This account verification is only available via the admin console.
If you find a Dropbox tech support phone number on a search engine or elsewhere that claims to lead to Dropbox support, it is not affiliated with Dropbox. Dropbox does not offer phone support other than what is described in this article. Be careful to avoid scams or other attempts to capture your account data.
If you have a specific question, please review our Dropbox Community for related solved problems or createt your own thread and we'll glad happy to assist!
If you are a Business customer, you have access to live chat, phone and email.
If you are a Pro or Basic user, then you can send us a mail from here
My (human) colleagues will be super happy to help you!
If you prefer to explain here what your problem is, than I'm glad to help. However, I won't have access to your account informations, so if it's an emergency, I would recommend you to contact or call support.
PS: make sure to write in from the email address used for your account, especially if you are a paying customer :)
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
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I am having ongoing issues trying to get my Dropbox files to sync with my desktop. I am probably a few months behind on files on my desktop as this computer had to be taken to IT for some repairs. I left it running for more than 24 hours and it's just not working right. I have followed all of the troubleshooting guides online. Does anyone have a phone number so I can actually talk to someone from Dropbox?
I am having ongoing issues trying to get my Dropbox files to sync with my desktop. I am probably a few months behind on files on my desktop as this computer had to be taken to IT for some repairs. I left it running for more than 24 hours and it's just not working right. I have followed all of the troubleshooting guides online. Does anyone have a phone number so I can actually talk to someone from Dropbox?
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Hey Louie !
\n
If you are a Business customer, you have access to live chat, phone and email.
\n
If you are a Pro or Basic user, then you can send us a mail from here
\n
My (human) colleagues will be super happy to help you!
\n
If you prefer to explain here what your problem is, than I'm glad to help. However, I won't have access to your account informations, so if it's an emergency, I would recommend you to contact or call support.
\n
PS: make sure to write in from the email address used for your account, especially if you are a paying customer :)
","body@stringLength":"679","rawBody":"
Hey Louie !
\n
If you are a Business customer, you have access to live chat, phone and email.
\n
If you are a Pro or Basic user, then you can send us a mail from here
\n
My (human) colleagues will be super happy to help you!
\n
If you prefer to explain here what your problem is, than I'm glad to help. However, I won't have access to your account informations, so if it's an emergency, I would recommend you to contact or call support.
\n
PS: make sure to write in from the email address used for your account, especially if you are a paying customer :)
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Hello everyone,
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Every Dropbox user can reach our Support team by submitting a ticket support request at www.dropbox.com/support .
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Replies take approximately 1 - 3 business days with Business and Pro users getting priority (longer for Basic users).
However, for security reasons Dropbox can only provide phone tech support to admins of these teams.
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We take security seriously, and work hard to ensure your files and accounts remain safe. This is the reason our phone number is not publically displaye. We require account verification in order to ensure that we're providing support to an authorized admin. This account verification is only available via the admin console.
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If you find a Dropbox tech support phone number on a search engine or elsewhere that claims to lead to Dropbox support, it is not affiliated with Dropbox. Dropbox does not offer phone support other than what is described in this article. Be careful to avoid scams or other attempts to capture your account data.
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If you have a specific question, please review our Dropbox Community for related solved problems or createt your own thread and we'll glad happy to assist!
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Thank you!
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Sorry to jump in, Wendigo. Have you checked your original browser for any pending updates?
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Other than that, you can restore it to its default settings and disable any browser plugins. The issue you're experiencing may be the result of a security setting or a plugin that you have installed on your browser.
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