You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
davelgil
2 years agoExplorer | Level 4
Not seeing "make online only" upon right-click on windows
Hello! I've been using dropbox for over 10 years with no issues, but recently the "make online only" and the "view locally" options seems to have completely disappeared? The expected behavior is to r...
- 2 years ago
One possible reason for the missing context menu items is that the app wasn't installed with admin privileges.
Could you download the latest version for Windows from here, and then follow these steps to install it as an admin
Jay
Dropbox Staff
That looks to be either a file not in the Dropbox folder, or somehow the app isn't running. Does the file have a sync icon visible on it?
davelgil
2 years agoExplorer | Level 4
Hi! The files do have a sync icon next to them.
- Jay2 years agoDropbox Staff
The Dropbox options should appear beneath the separator under Spybot in their own section.
Could you try reinstalling the app, without uninstalling it first, by using this link? Also, if you haven't done so recently, could you also reboot the machine if possible?
- davelgil2 years agoExplorer | Level 4
Here is a screencap of the whole right-click menu:
I did reinstall without unstalling first. Rebooting, sadly, hasn't helped (I've had the problem for several weeks).- Jay2 years agoDropbox Staff
One possible reason for the missing context menu items is that the app wasn't installed with admin privileges.
Could you download the latest version for Windows from here, and then follow these steps to install it as an admin
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!