I would suggest leaving the app open in the foreground for Camera Uploads to work as it should. \"
Then why, dear Dropbox, do you continue to have the \"Background App Refresh\" option still built into the app, if you don't support it?
","body@stringLength":"512","rawBody":"The answer, from Dropbox support, is that no, this does not work. To quote:
\"I'm afraid that on an Apple device, background uploading is unfortunately not supported. Please note that this is due to a limitation from Apple's side.
I would suggest leaving the app open in the foreground for Camera Uploads to work as it should. \"
Then why, dear Dropbox, do you continue to have the \"Background App Refresh\" option still built into the app, if you don't support it?
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for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeAvatar-1740743306754":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeAvatar-1740743306754","value":{"altTitle":"Node avatar for {nodeTitle}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeDescription-1740743306754":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeDescription-1740743306754","value":{"description":"{description}"},"localOverride":false},"ModerationData:moderation_data:573869":{"__typename":"ModerationData","id":"moderation_data:573869","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:573869":{"__typename":"ForumReplyMessage","uid":573869,"id":"message:573869","revisionNum":1,"author":{"__ref":"User:user:1512527"},"readOnly":true,"repliesCount":7,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"AcceptedSolutionMessage:message:573861"},"conversation":{"__ref":"Conversation:conversation:573056"},"subject":"Re: No iPhone background photo upload","moderationData":{"__ref":"ModerationData:moderation_data:573869"},"body":"Thanks, Jim. I appreciate your taking the time to explain.
IMHE (in my humble experience) if I take a bunch of pictures and don't launch the Dropbox app in the interim, those pics are not uploaded even weeks later. Maybe it has something to do with my usage patterns, so the Dropbox app never gets any background cycles to even check for new photos.
There are a lot of comments online about how Apple can do this with iCloud yet you cannot -- I surmise this is yet another scenario where Apple hasn't opened the dev APIs sufficiently, and iCloud uses Apple's own access systems they won't allow you to touch.
I'm going to try to implement a process where I do use iCloud just as a backup in case I lose my phone, then periodically launch the Dropbox app to upload, then move those pics out of Camera Uploads into a more permanent store on Dropbox, and clear out my iPhone photos. I hope this will work well.
Getting the documentation updated would have saved me a lot of cycles 🙂
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":5,"postTime":"2022-01-27T09:37:55.629-08:00","lastPublishTime":"2022-01-27T09:37:55.629-08:00","metrics":{"__typename":"MessageMetrics","views":2249},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:573056/message:573869","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDU3Mzg3NCw1NzM4NzQ","node":{"__ref":"ForumReplyMessage:message:573874"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:573874":{"__typename":"ModerationData","id":"moderation_data:573874","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:573874":{"__typename":"ForumReplyMessage","uid":573874,"id":"message:573874","revisionNum":1,"author":{"__ref":"User:user:1464380"},"readOnly":true,"repliesCount":6,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001014"},"parent":{"__ref":"ForumReplyMessage:message:573869"},"conversation":{"__ref":"Conversation:conversation:573056"},"subject":"Re: No iPhone background photo upload","moderationData":{"__ref":"ModerationData:moderation_data:573874"},"body":"You're exactly correct about iCloud.
\n\n
Opening the Dropbox app often should help get the app prioritized higher for background time by iOS, from what I've read.
\n\n
If you happen to have links to the documentation you read previously, please send it over and I'll make sure we get it updated asap! 🙂
\n\n
Thank you,
\nJim
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https://help.dropbox.com/installs-integrations/mobile/location-data
These are just silent on the whole background upload issue:
https://help.dropbox.com/installs-integrations/photos/camera-uploads-overview
https://help.dropbox.com/installs-integrations/photos/camera-uploads-fix
The stuff in the community is horribly out of date. Hopefully this thread will trickle towards the top for the next searcher!
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