You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
korp_mac
3 years agoExplorer | Level 3
My files have a cloud icon; how can I make them sync to the computer?
After installing a new dropbox, the photos stopped syncing normally. They are visible as small previews, while the files have a cloud icon. How to return the previous mode of operation so that the fi...
joshualux
Explorer | Level 3
I get that – but it does not work properly for me.
the receipts.receipts (library file) has that icloud "unsynced" icon behind the green checkmark and just isn't completely synced anytime.
there are some more individual files that just do not seem to get fully synced no matter how long it takes.
businessoffice
2 years agoNew member | Level 2
I am also having the problem of the files on my desktop not syncing to the app and having a little circle thing with arrows beside them. Why will they not sync?
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!