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Forum Discussion
My files have a cloud icon; how can I make them sync to the computer?
After installing a new dropbox, the photos stopped syncing normally. They are visible as small previews, while the files have a cloud icon. How to return the previous mode of operation so that the fi...
Jay
Dropbox Staff
Dropbox StaffHi joshualux, if you mark entire folders as available offline, then all files within that folder would also be available offline with a green icon.
I get that – but it does not work properly for me.
the receipts.receipts (library file) has that icloud "unsynced" icon behind the green checkmark and just isn't completely synced anytime.
there are some more individual files that just do not seem to get fully synced no matter how long it takes.
I am also having the problem of the files on my desktop not syncing to the app and having a little circle thing with arrows beside them. Why will they not sync?
- Jay
joshualux, are the unsynced files within the library file, or elsewhere?
Hi businessoffice, are you experiencing the exact same behavior on your devices? Could you attach any screenshots and more info on this matter?
