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Forum Discussion

haflaflaf's avatar
haflaflaf
Explorer | Level 3
2 years ago

Local files not synced to website/ collegues folders

If I make changes in a file or upload a new file, it does often not appear on the website or on my colleagues folders or it is lagging behind by several hours or days. If I hover over the Dropbox sym...
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Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Thanks for posting on the Community, haflaflaf!
 

Can you share with me the app version of your Dropbox app, as well? 

 

Did this issue occur after a specific update on your device, and if yes, have you restarted your device since? 

 

Let me know.

haflaflaf's avatar
haflaflaf
Explorer | Level 3
2 years ago

app version of your Dropbox app: 178.4.4811

 

Did this issue occur after a specific update on your device, and if yes, have you restarted your device since?

I dont know about an update, but I have restarted my device many times since. Also I did the thing in the reged already, to bring dropbox to the top (“HKEY_LOCAL_MACHINE” > “SOFTWARE” > “Microsoft” > “Windows” > “CurrentVersion” > “Explorer” > “ShellIconOverlayIdentifiers”.). My Dropbox is just stuck on the number of files it syncs. 

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Thanks for the additional info, haflaflaf.

     

    Can you try the steps here, to see if anything helps with your specific issue?

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