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Re: Stable Build 201.4.5552

I see an error on the desktop app that some files can't be synced due to being used by another app

Algorithm
Explorer | Level 4

Hello not sure if it's the latest update causing this, but I have troubles where dropbox wont sync some files saying they are used by another application which is not, and this on all my computers. When I pause sync and restart it sync instant without any problem.

13 Replies 13

Walter
Dropbox Staff

In that case, I'd suggest following this process from now on when creating this type of files @Algorithm 

 

I wish I had a better answer than this. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Algorithm
Explorer | Level 4

Now this the latest dropbox update it doesn't show anymore the error but it get stuck few mins trying uploading files

image_2024-06-27_123348584.png

Walter
Dropbox Staff

Does rebooting your computer or quitting and relaunching the Dropbox desktop app help improves matters at all @Algorithm?


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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Algorithm
Explorer | Level 4

Not helping unfortunatelly, did you change anything about files "in cache" or something like that on the two latest update ?

Need more support?