I can't see the files in the dropbox web site, but I can see in the dropbox folder in my PC

[Marina P.4]

Yesterday I try to access to a folder , of another Dropbox user (my sister) and I can't see any files inside this folder. And I realize that I can't see any of my own files in my own folders if i try yo see this by the dropbox web site!!! Today, it continues in the same way: I can see the files in my dropbox folder in my PC, but I CANNOT SEE ANY FILE in the web. What can I do to solve this problem? Thanks!

[Marina P.4]

Thank you, 310EI. I did read the forum before consulting. My case was different from Alon M., I could not see ANYTHING, not even the Carousel or Mailbox buttons, nor could access my profile by clicking my name at the top right. Now everything is ok. I do not know much about DropBox or AdBlock to know what happened. Bye!

[310EI]

Thank you! I´m definitely following your tips next time. -Victoria

Hello, Victoria...

You're welcome... glad it worked for you.

[310EI]

Thank you, 310EI. -Marina

Hello, Marina...

You're quite welcome.

[Hosam S.]

Dear Guys,

My problem is: I can't see the folder name (ex: XYZ )  in the dropbox folder in my PC, but I can see it in the dropbox website !

Please your help 😞

Thank you very much

Hosam

[Raul V.1]

Hi,

Thanks you for your tips! I had the same problem, not seeing my folders in the dropbox webpage. I turned off adblocker and now I can see all the folders

Raul V

[Emily R.5]

my friend sent me a link for a song he made for me, and my drop box won't let me view it. and suggestions?

[Billy H.4]

I'm having problems viewing my pdf files on my pc. I can view them perfectly on my mobile device (iPhone). I have installed the Dropbox app on my pc and it shows that I'm logged on with the same account I use on my mobile device. Can you please help with this issue?

[Halina1]

This is how my problem resolved. Orinally, I had received an email with Dropbox link in which I could not see the files but others were able to see and access it. I had opened that link through my Yahoo email. Then, when I received the same email again in my Gmail account, I was able to see the shared files. So, the gmail account works with google docs.

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here.]