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How to copy content from my phone to my computer?

How to copy content from my phone to my computer?

Cazdk
New member | Level 2

I used to be able to copy photos on my phone, which went to Dropbox, to my computer. I can't seem to be able to do this any longer.

Can anyone please tell me if, and how to do this please?

1 Reply 1

Megan
Dropbox Staff

Hey @Cazdk, let's jump right into this! 

 

I'd need some additional info, please. First of all: do you use the mobile app to upload your files when using your phone, or do you do it via the mobile browser? 

 

Also, is the desktop app on your computer currently running? If so, what is its syncing status

 

Keep me posted!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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