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Kevinyun's avatar
Kevinyun
New member | Level 2
2 years ago
Solved

Cannot See files in my Desktop folder but can see them online

Hello all,   thank you for accepting me into the community and thank you again for taking a look at this problem and helping me with it.   My dropbox had been working fine and i never had iss...
desktop
dropbox business
sync
Web
  • Kevinyun's avatar
    Kevinyun
    2 years ago

    Hello advisor !! 

    i've request to access dropbox in my desktop to Techteam in our company.

    i can access it in my desktop !!! thank you!

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Welcome aboard the forum, Kevinyun!

 

From what I understand, you’re part of a Business team, correct? 

 

Is there any chance that your team admin has enabled team selective sync for your Dropbox folders? This would prevent them from syncing to your local device indeed. 

 

If that’s not the case, do your folders contain any of these characters in their name? 

 

And finally, what’s the current syncing status and app version of your Dropbox app? 

 

Keep me updated.

Kevinyun's avatar
Kevinyun
New member | Level 2
2 years ago

Hello advisor !! 

i've request to access dropbox in my desktop to Techteam in our company.

i can access it in my desktop !!! thank you!

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