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Forum Discussion
mpasch
3 years agoExplorer | Level 4
"Couldn't start Dropbox" error after Windows 11 install
After upgrading to windows 11, I cannot start Dropbox. "Couldn't start Dropbox" is the error. I have checked Security software to make sure it is not blocking it (no sign that it is), reinstalled Dr...
- 3 years agoHi mpasch, thanks for bringing this to our attention.
When you reinstalled the Dropbox desktop application, did you perform an advanced re-installation using these steps?
Keep me updated with any details!
mwaters5
Explorer | Level 3
https://www.screencast.com/t/VlmsbNGty6a That is the error I get I disabled all Anti Virus Software, I disabled all Malware detection. I turn firewall completely off. I ran administrator and still fails to install.
Walter
3 years agoDropbox Staff
Hey mwaters5, sorry to hear you're having issues with
this.
Since this persists after an advanced reinstall, I'd recommend getting in touch with our Support team as they'll be able to assist further with device and account specific information.
You can also let me know your ticket ID so that I can look it up in our system.
Since this persists after an advanced reinstall, I'd recommend getting in touch with our Support team as they'll be able to assist further with device and account specific information.
You can also let me know your ticket ID so that I can look it up in our system.
- yvesfauth3 years agoNew member | Level 2
I found the problem ! It was a protection in the Microsoft Defender ! 😞
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