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mpasch's avatar
mpasch
Explorer | Level 4
3 years ago

"Couldn't start Dropbox" error after Windows 11 install

After upgrading to windows 11, I cannot start Dropbox. "Couldn't start Dropbox" is the error.  I have checked Security software to make sure it is not blocking it (no sign that it is), reinstalled Dr...
Desktop and Web
desktop app
Error Messages
Installing
Setting up the apps
Windows OS
  • Jay's avatar
    Jay
    3 years ago
    Hi mpasch, thanks for bringing this to our attention.

    When you reinstalled the Dropbox desktop application, did you perform an advanced re-installation using these steps?

    Keep me updated with any details!
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
Hi mpasch, thanks for bringing this to our attention.

When you reinstalled the Dropbox desktop application, did you perform an advanced re-installation using these steps?

Keep me updated with any details!
mpasch's avatar
mpasch
Explorer | Level 4
3 years ago

Well, in the end, I guess that did do it.  With the prior install, there was no indication of security software blocking Dropbox.  After the advanced re-installation, it appears that Windows was blocking Dropbox and once I accepted the security prompts, I am in business again.

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