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I have a number of folders set as "Make available offline" on my iPad. Generally this works fine, but sometimes I get the yellow exclamation mark icon and "Refresh to update". Can someone please tell me what "Refresh to update" means - there is no refresh button and no refresh option in the menu. What am I supposed to do???
Update - I found that the folders that were not updating had sub folders. If you open each sub folder under the main folder (the one that says "refresh to update")... that clears the refresh to update Yellow Exclaimation...
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Thanks, Lusil and joliver332. I did also notice this, however it can be cumbersome to open up every embedded folder to force teh update. It would be better if the dropbox app could have a forced synchronization button etc.
Chris
Agreed. At the very least, change the message to say "Open folder to update", and lose the utterly confusing word "Refresh" (when there is no way of doing it).
I just find out that for dropbox version 142.2, you can refresh by going to Account --> Manage Offline Files --> on the top right hand coner, there is a refresh logo.
Wow!! Think of the kudos they would have gained if they had told us!! But I'd like to know what it actually does... I wouldn't want it to re-download my entire file collection!
Just clicked it, and so far as I can see it is doing just what it should!! Many thanks for spotting that.
Nailed it! Thank you!!! Also, for me, I had cellular data disabled.
Same exact problem. Just spent 20 minutes on chat with DropBox - zero answers. This is ridiculous. Cannot see the one freaking folder I need --- NOWHERE is there a refresh button.... But there is direction to "refresh to update." Insane.
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