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Forum Discussion
jdr2
9 months agoNew member | Level 2
Syncing is interrupted. But why?
Receive "Syncing Is Interrupted" error message. Took the following actions to resolve:
1. Disabled firewall
2. Disabled antivirus
3. Made the Windows user an admin
4. Disabled OneDrive
5. ...
Hannah
9 months agoDropbox Staff
Hey all, we really appreciate your input in this.
Can you also take a look at the number of files you're currently trying to sync?
The Dropbox app has a (soft) limit of 300K files, so exceeding that number will cause the app's performance to decline.
If you're over this limit, can you remove some folders from the Dropbox folder using selective sync, to see if that helps?
- LaraRebooted7 months agoHelpful | Level 6
If you want me to remove folders, perhaps I should move them over to iCloud and just give up on you? Either fix the problem or expect your competition to get some benefit out of your refusal to do so. 2TB of space means a LOT of files; that "soft" limit is ridiculous.
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