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Forum Discussion
Support for Monterey/Ventura new location cloudstorage
Dear community members, I am asking a super basic question today, but nevertheless cannot find the information after all research I have done: I am using v161.3.4923 and I still have Dropbox folder i...
Valentinissimo wrote:
I would like to know from which release onwards I can expect the new behavior described here: macos-faqs
That's not how it works. Dropbox tends to roll things out like this in waves, often independent of the version number. Not everyone gets it at the same time. There are some whom have stated that one of their computers has the update while another identical computer on the same account and version doesn't.
You should get a notification in your Dropbox app when you're eligible for the update.
Thanks Jay, but my questions are:
1. WHY are we forced into this new thing? There is not a single benefit, along with a whole array of new hardships (see the link you posted: here everything is listed that does NOT work any more).
2. Can we still stick to the old system, and just leave the Dropbox folder in Documents?
I am on Ventura now, and so far nothing has changed, everything works fine as usual. Presumably, once I install the latest Dropbox App update, the changes will take effect. I would like to avoid that.
Raphael
Megan
Dropbox Staff
Dropbox StaffHi Raphael J.1, thank you for sharing your feedback with us.
I understand that you are not happy with the Dropbox for macOS update. However, it is not possible to revert to the previous version of the app, once the change is universally made.
The updated Dropbox for macOS app has been developed to adhere to the requirements as set out by Apple therefore this update was introduced to ensure the best possible experience for our Mac users long into the future.
We’ll be sure to pass your feedback along to our Product team.
Thank you.
Thanks for your reply Megan
Since last year, all new versions of dropbox have since not been able to fix dropbox's broken feature if a file is requested as a link it will no longer auto download which has created massive time lost manually finding all the links of a file to make local, so they don't show up missing.
In design and Video production, this has really made dropbox unusable.
Most of our are now asking for an alternative.
Thank you Megan. So finally we know that it is an Apple directive to walk this way.
I wonder what's going on with Apple, but will definitely try to avoid the new Dropbox App as long as possible.
Raphael
I have been a Dropbox user for a long time, this new Dropbox for Mac OS has me looking for a new system, this is HORRIBLE.
Megan wrote:
"The updated Dropbox for macOS app has been developed to adhere to the requirements as set out by Apple therefore this update was introduced to ensure the best possible experience for our Mac users long into the future."
Megan, given Apple's "requirements" can you explain how a Mac running Ventura 13.2 and Dropbox 166.4.2920 (a new version today) still has my Dropbox folder in my home directory, and not ~/Library/CloudStorage? Something doesn't add up.- I installed that version this morning and my Dropbox folder is in “locations” which has been a disaster. I am still experiencing file access issues. I change the permissions in finder to get access to folders. If I close finder and reopen the permission is again denied. If I move that folder over to my hard drive there is no access problem.
- Jay
Hi rotorglow, as the new version of the app is still being updated on devices gradually, this means that your account and devices have yet to be included in the rollout which is continuing until the end of May 2023.
Jay, if the rollout of the forced-relocation of the Dropbox folder to ~/Library/CloudStorage is taking time, and some people running the latest OS who HAVEN'T had the change pushed to them are able to use Dropbox on Ventura as before, then this Apple "requirement" doesn't particularly seem like a requirement. It feels a lot more like a "Dropbox requirement." Combined with vague finger pointing at Apple, it's probably why people are so mad.
