We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

Valentinissimo's avatar
Valentinissimo
Explorer | Level 3
2 years ago

Support for Monterey/Ventura new location cloudstorage

Dear community members, I am asking a super basic question today, but nevertheless cannot find the information after all research I have done: I am using v161.3.4923 and I still have Dropbox folder i...
Install
  • Rich's avatar
    Rich
    2 years ago
    Valentinissimo wrote:

    I would like to know from which release onwards I can expect the new behavior described here: macos-faqs 

    That's not how it works. Dropbox tends to roll things out like this in waves, often independent of the version number. Not everyone gets it at the same time. There are some whom have stated that one of their computers has the update while another identical computer on the same account and version doesn't.

     

    You should get a notification in your Dropbox app when you're eligible for the update.

lloyd1981's avatar
lloyd1981
Helpful | Level 6

Not going to go into great detail at this point, but I suggest you go to:

 

https://www.dropbox.com/download  

 

and download and install the latest release desktop version for Mac - 161.4.4923. Double-click on the downloaded file to run the installer, which will automatically overwrite the existing version. (I had made the mistake to check box the option on my online account preferences - general to update with the latest release, which happened to be a Beta, which should not have been an "auto update.")

 

I am running MacOS 12.6.2. To make sure - your Dropbox "folder" should now be in your Users/(your name/)Library/CloudStorage file. (My location is Macintosh HD/Users/(Name)/Library/CloudStorage/Dropbox.)

Hope this will be of help.

WJ_DA_NZ's avatar
WJ_DA_NZ
Helpful | Level 5
2 years ago

Even versions released later than that do not relocate into cloudstorage location It's regions and users slow painful rollout.

 

And that will bring a world of pain to users as dropbox are going to still use a user unique path breaking all links in every file they have saved into dropbox.

ie (My location is Macintosh HD/Users/(Name)/Library/CloudStorage/Dropbox.)

 

Apart from a lot of links broken a lot of dropbox release dates broken promises to

 

Alot of customers and users are ready to move on...

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!