We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Valentinissimo
2 years agoExplorer | Level 3
Support for Monterey/Ventura new location cloudstorage
Dear community members, I am asking a super basic question today, but nevertheless cannot find the information after all research I have done: I am using v161.3.4923 and I still have Dropbox folder i...
- 2 years ago
Valentinissimo wrote:
I would like to know from which release onwards I can expect the new behavior described here: macos-faqs
That's not how it works. Dropbox tends to roll things out like this in waves, often independent of the version number. Not everyone gets it at the same time. There are some whom have stated that one of their computers has the update while another identical computer on the same account and version doesn't.
You should get a notification in your Dropbox app when you're eligible for the update.
Rich
Super User II
Valentinissimo wrote:
I would like to know from which release onwards I can expect the new behavior described here: macos-faqs
That's not how it works. Dropbox tends to roll things out like this in waves, often independent of the version number. Not everyone gets it at the same time. There are some whom have stated that one of their computers has the update while another identical computer on the same account and version doesn't.
You should get a notification in your Dropbox app when you're eligible for the update.
lloyd1981
2 years agoHelpful | Level 6
I have somewhat the same issue as @Valentinissimo – but my issue really has nothing to do with the app’s folder location. Not sure what ‘Super User’ is supposed to mean in the parlance of the Community – can’t recall the exact date of my first major use of and reliance on Dropbox, but it was around 2013 or 14, after trying Box and a couple other apps. I have been a Mac user since 1984 and began working with Windows around 2004. Currently, I am an operations agent for the Broward County government department of Aviation, working at the Ft. Lauderdale International Airport. I use the Mac version at home and on my Apple portables as well as the Windows version on my County equipment. I edit or create updated versions of forms and files almost on a daily basis.
The ongoing problems with Dropbox even staying up was, I was assured, taken care of to ensure compatibility with MacOS 12.5.x (I am on 12.6.2 at this time.)
This “... when you're eligible for the update” attitude should have gone out with the ‘one had to be invited to join’ back in the early 2000’s by Google for Gmail. It is almost DECEMBER, moving quickly from old November, and the problem has gotten worse. Let’s hope that ‘approval’ on an individual basis comes before 2023.
Thank you.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!