As you can see, when I, for instance, search for \"iqi and spinoff\", I see the folder in the spotlight search, but if I click on it nothing happens, even though the folder is available offline (second photo). All of the files and folders in my Dropbox are available offline.
Davide
Hi, I'm running 160.4.4703. After a clean install and allowing all files to download locally and finish syncing it now seems to be working for the most part. There are some folders that still show in spotlight search results with a Dropbox icon rather than a folder icon, even though their parent folders are set to be available offline. All icons show everything is up to date. Any ideas? Yes quitting dropbox solves the problem but that is not a viable solution...
","body@stringLength":"473","rawBody":"Hi, I'm running 160.4.4703. After a clean install and allowing all files to download locally and finish syncing it now seems to be working for the most part. There are some folders that still show in spotlight search results with a Dropbox icon rather than a folder icon, even though their parent folders are set to be available offline. All icons show everything is up to date. Any ideas? Yes quitting dropbox solves the problem but that is not a viable solution...
","author":{"__ref":"User:user:1559783"},"isEscalated":null,"postTime":"2022-11-01T20:58:41.914-07:00"},"ForumReplyMessage:message:633569":{"__typename":"ForumReplyMessage","id":"message:633569","revisionNum":1,"uid":633569,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"conversation":{"__ref":"Conversation:conversation:633406"},"subject":"Re: Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:633569"},"body":"Same problem here.
I can see Dropbox files in the Spotlight search, but when clicking on them nothing happens.
Dropbox version is v 160.4.4703
","body@stringLength":"161","rawBody":"Same problem here.
I can see Dropbox files in the Spotlight search, but when clicking on them nothing happens.
Dropbox version is v 160.4.4703
","author":{"__ref":"User:user:1587821"},"isEscalated":null,"postTime":"2022-11-02T04:41:15.915-07:00","parent":{"__ref":"ForumReplyMessage:message:633515"}},"ForumReplyMessage:message:633736":{"__typename":"ForumReplyMessage","id":"message:633736","revisionNum":1,"uid":633736,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"conversation":{"__ref":"Conversation:conversation:633406"},"subject":"Re: Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:633736"},"body":"Hey dsnidey, could you send me some screenshots, in order to have visual of what you just described?
\n\n
Also, dquaglione, does this happen with all of your Dropbox files, or files that are available online-only? If you could also send me a couple of screenshots, that'd be amazing.
","body@stringLength":"699","rawBody":"Hey
\n
Also,
I'm having the same issue. Dropbox Version: v162.2.3802
Just did a complete reindex of Spotlight as well. When clicking on files nothing happens - and also they all have the Dropbox icon instead of their respective file icons.
When holding CMD it shows the path, but upon clicking only the Application Folder opens with the Dropbox application being selected. It makes Spotlight pretty much unusable. Please advise!
Dear Support,
I am having the same issue just like everyone else. I have been Dropbox Premium user for the last decade and this upgrade has totally screwed dropbox and Seriously, it is worse than One Drive and Google Drive.
Please see my uploaded image, all the folders now is Dropbox icon. When i click it, it does nothing.
Please fix this Dropbox!
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Totally agree. And being worse than One Drive takes a real effort! 🙂
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"201","kudosSumWeight":1,"postTime":"2023-01-20T17:17:52.787-08:00","lastPublishTime":"2023-01-20T17:17:52.787-08:00","metrics":{"__typename":"MessageMetrics","views":1528},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:633406/message:652775","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDY1Mjg5NSw2NTI4OTU","node":{"__ref":"ForumReplyMessage:message:652895"}}]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:652895":{"__typename":"ModerationData","id":"moderation_data:652895","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:652895":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1325347"},"id":"message:652895","revisionNum":2,"uid":652895,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:652775"},"conversation":{"__ref":"Conversation:conversation:633406"},"subject":"Re: Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura","moderationData":{"__ref":"ModerationData:moderation_data:652895"},"body":"It is reversible. Just sign out, deinstall, download, install again and sync. And do not update again! There is still possible to use Dropbox in a way we used to...
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"166","kudosSumWeight":0,"repliesCount":5,"postTime":"2023-01-21T12:42:49.306-08:00","lastPublishTime":"2023-01-21T12:44:22.509-08:00","metrics":{"__typename":"MessageMetrics","views":1101},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:633406/message:652895","attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:1611013":{"__typename":"User","id":"user:1611013","uid":1611013,"login":"frhassey","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-01-21T14:44:59.984-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1611013"},"ModerationData:moderation_data:652906":{"__typename":"ModerationData","id":"moderation_data:652906","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:652906":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1611013"},"id":"message:652906","revisionNum":1,"uid":652906,"depth":8,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:634609"},"conversation":{"__ref":"Conversation:conversation:633406"},"subject":"Re: Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura","moderationData":{"__ref":"ModerationData:moderation_data:652906"},"body":"Exactly same problem
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"22","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-01-21T14:48:36.853-08:00","lastPublishTime":"2023-01-21T14:48:36.853-08:00","metrics":{"__typename":"MessageMetrics","views":1075},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:633406/message:652906","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:634800":{"__typename":"ModerationData","id":"moderation_data:634800","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:634800":{"__typename":"ForumReplyMessage","uid":634800,"id":"message:634800","revisionNum":1,"author":{"__ref":"User:user:1148275"},"readOnly":true,"repliesCount":75,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"AcceptedSolutionMessage:message:634436"},"conversation":{"__ref":"Conversation:conversation:633406"},"subject":"Re: Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura","moderationData":{"__ref":"ModerationData:moderation_data:634800"},"body":"Hi everyone! Thanks for bringing this to our attention.
\n\n
There are a few reasons you might be experiencing issues with searching for files within Dropbox using Spotlight.
\n\n
Following the update where the Dropbox folder was moved to `~/Library/CloudStorage`, Spotlight sometimes does not re-index the folder until after it is opened for the first time.
\n
Could you try opening the Dropbox folder in Finder (it should be under Locations in the left sidebar), and then allow a little time for indexing to take place before retrying Spotlight search?
\n
Another reason is that the Spotlight index may need to be rebuilt, carry out the steps in this article. Keep in mind that, the article mentions the ‘Documents’ folder but you need to use the Dropbox folder instead.
\n\n
If none of the above steps help, please let me know and we can take another look.
\n\n
Thank you!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":2,"postTime":"2022-11-07T06:26:12.021-08:00","lastPublishTime":"2022-11-07T06:26:12.021-08:00","metrics":{"__typename":"MessageMetrics","views":19237},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:633406/message:634800","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDYzNTYxNiw2NTI3Nzg","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDYzNTYxNiw2MzU2MTY","node":{"__ref":"ForumReplyMessage:message:635616"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDYzNTYxNiw2MzY3MDc","node":{"__ref":"ForumReplyMessage:message:636707"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDYzNTYxNiw2NTI3Nzg","node":{"__ref":"ForumReplyMessage:message:652778"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:635616":{"__typename":"ModerationData","id":"moderation_data:635616","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"User:user:1446775":{"__typename":"User","id":"user:1446775","uid":1446775,"login":"Nancy","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-05-31T06:13:42.733-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0xNDQ2Nzc1LTI1OTA0aTczNUY5MzRFRjNBQkNDRkQ"},"rank":{"__ref":"Rank:rank:26"},"entityType":"USER","eventPath":"community:mxpez29397/user:1446775"},"ForumReplyMessage:message:635616":{"__typename":"ForumReplyMessage","uid":635616,"id":"message:635616","revisionNum":1,"author":{"__ref":"User:user:1559783"},"readOnly":true,"repliesCount":28,"depth":8,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:634800"},"conversation":{"__ref":"Conversation:conversation:633406"},"subject":"Re: Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura","moderationData":{"__ref":"ModerationData:moderation_data:635616"},"body":"The problem is recurring for me now. I tried reindexing the dropbox folder as you suggested Megan and now nothing works at all. Back to where I started.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"170","kudosSumWeight":0,"postTime":"2022-11-09T19:56:24.855-08:00","lastPublishTime":"2022-11-09T19:56:24.855-08:00","metrics":{"__typename":"MessageMetrics","views":3670},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:633406/message:635616","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDYzNTg4MCw2MzU4ODA","node":{"__ref":"ForumReplyMessage:message:635880"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:635880":{"__typename":"ModerationData","id":"moderation_data:635880","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:635880":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1446775"},"id":"message:635880","revisionNum":1,"uid":635880,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:635616"},"conversation":{"__ref":"Conversation:conversation:633406"},"subject":"Re: Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura","moderationData":{"__ref":"ModerationData:moderation_data:635880"},"body":"Hi dsnidey, I’m sorry to hear the issue persists.
\n\n
Is it alright if I log a ticket for you, so that we can investigate this further?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"150","kudosSumWeight":0,"repliesCount":27,"postTime":"2022-11-10T13:07:52.317-08:00","lastPublishTime":"2022-11-10T13:07:52.317-08:00","metrics":{"__typename":"MessageMetrics","views":3652},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:633406/message:635880","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1432302":{"__typename":"User","id":"user:1432302","uid":1432302,"login":"endnoter","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-04-13T13:50:47.629-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-2.svg?time=0"},"rank":{"__ref":"Rank:rank:42"},"entityType":"USER","eventPath":"community:mxpez29397/user:1432302"},"ModerationData:moderation_data:636707":{"__typename":"ModerationData","id":"moderation_data:636707","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:636707":{"__typename":"ForumReplyMessage","uid":636707,"id":"message:636707","revisionNum":1,"author":{"__ref":"User:user:1432302"},"readOnly":true,"repliesCount":13,"depth":8,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:634800"},"conversation":{"__ref":"Conversation:conversation:633406"},"subject":"Re: Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura","moderationData":{"__ref":"ModerationData:moderation_data:636707"},"body":"I have the same problem. I use search tools, like HoudaSpot, but it is based on Spotlight -- which doesn't seem to be able to see Dropbox files now that they have been moved under Ventura. I wouldn't mind searching online, but the online search tool doesn't allow me to search a particular directory. It searches my entire dropbox, which produces results that are unusable since there are so many \"hits.\" Is there some way to do a more focused search via the Dropbox website? If so, I have not been able to find it.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"postTime":"2022-11-14T15:00:17.798-08:00","lastPublishTime":"2022-11-14T15:00:17.798-08:00","metrics":{"__typename":"MessageMetrics","views":3555},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:633406/message:636707","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDYzNjgzNiw2MzY4MzY","node":{"__ref":"ForumReplyMessage:message:636836"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:636836":{"__typename":"ModerationData","id":"moderation_data:636836","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:636836":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1148275"},"id":"message:636836","revisionNum":1,"uid":636836,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:636707"},"conversation":{"__ref":"Conversation:conversation:633406"},"subject":"Re: Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura","moderationData":{"__ref":"ModerationData:moderation_data:636836"},"body":"\n\n
I just sent you an email, in order for us to have a closer look into this. Respond back to me, and we'll take it from there.
\n\n
Thanks!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"183","kudosSumWeight":1,"repliesCount":12,"postTime":"2022-11-15T04:33:57.775-08:00","lastPublishTime":"2022-11-15T04:33:57.775-08:00","metrics":{"__typename":"MessageMetrics","views":3540},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:633406/message:636836","attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:652778":{"__typename":"ModerationData","id":"moderation_data:652778","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:652778":{"__typename":"ForumReplyMessage","uid":652778,"id":"message:652778","revisionNum":1,"author":{"__ref":"User:user:1351952"},"readOnly":true,"repliesCount":1,"depth":8,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:634800"},"conversation":{"__ref":"Conversation:conversation:633406"},"subject":"Re: Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura","moderationData":{"__ref":"ModerationData:moderation_data:652778"},"body":"Megan, thanks for skirting the real problem. Don't you think 4 weeks is enough to reindex a folder? You totally ruined Dropobx and trampled with my trust. What was it mandatory and irreversible, to start with. I would not even like an answer. I am searching for a better application.
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Dear Dropbox team, what do you expect? Do you really believe if it doesn't work on 20 machines, will it work on 21th? Please deactivate this update notification to avoid a further frustration of your customers. And once really solved, please notify your users again.
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I'm running Ventura 13.1 and Dropbox 163.4.5456
I did a fresh install but the issue persist: spotlight find files in dropbox folder but cannot open it.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-12-18T03:00:07.668-08:00","lastPublishTime":"2022-12-18T03:00:07.668-08:00","metrics":{"__typename":"MessageMetrics","views":1821},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:633406/message:644796","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:1602771":{"__typename":"User","id":"user:1602771","uid":1602771,"login":"natash","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-12-23T12:40:56.781-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1602771"},"ModerationData:moderation_data:646165":{"__typename":"ModerationData","id":"moderation_data:646165","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:646165":{"__typename":"ForumReplyMessage","uid":646165,"id":"message:646165","revisionNum":1,"author":{"__ref":"User:user:1602771"},"readOnly":true,"repliesCount":27,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"AcceptedSolutionMessage:message:634436"},"conversation":{"__ref":"Conversation:conversation:633406"},"subject":"Re: Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura","moderationData":{"__ref":"ModerationData:moderation_data:646165"},"body":"This solution not working for me
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"34","kudosSumWeight":0,"postTime":"2022-12-23T13:12:07.431-08:00","lastPublishTime":"2022-12-23T13:12:07.431-08:00","metrics":{"__typename":"MessageMetrics","views":1986},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:633406/message:646165","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDY0NjIxMCw2NDYyMTA","node":{"__ref":"ForumReplyMessage:message:646210"}}]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:646210":{"__typename":"ModerationData","id":"moderation_data:646210","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:646210":{"__typename":"ForumReplyMessage","uid":646210,"id":"message:646210","revisionNum":1,"author":{"__ref":"User:user:1325347"},"readOnly":true,"repliesCount":26,"depth":8,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:646165"},"conversation":{"__ref":"Conversation:conversation:633406"},"subject":"Re: Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura","moderationData":{"__ref":"ModerationData:moderation_data:646210"},"body":"What exactly solution do not work for you? This one?
1. Backup all your Dropbox data
2. Uncheck all synced folders in Dropbox preferences
3. Deinstall Dropbox (Move in to a trach. I use CleanMyMac for that)
4. Delete all the Data from new Dropbox destination, which I am quite sure causes this issue: user/Library/CloudStorage/Dropbox
5. Install Dropbox again
6. Sync your Data
Would be interesting to know what exactly do not work for you. Just please do not update after clean install:)
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"153","kudosSumWeight":0,"repliesCount":25,"postTime":"2022-12-24T02:21:40.326-08:00","lastPublishTime":"2022-12-24T02:21:40.326-08:00","metrics":{"__typename":"MessageMetrics","views":1942},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:633406/message:646217","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:1604092":{"__typename":"User","id":"user:1604092","uid":1604092,"login":"jasonyohon","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-12-29T09:34:57.739-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:47"},"entityType":"USER","eventPath":"community:mxpez29397/user:1604092"},"ModerationData:moderation_data:650521":{"__typename":"ModerationData","id":"moderation_data:650521","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:650521":{"__typename":"ForumReplyMessage","uid":650521,"id":"message:650521","revisionNum":1,"author":{"__ref":"User:user:1604092"},"readOnly":true,"repliesCount":4,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"AcceptedSolutionMessage:message:634436"},"conversation":{"__ref":"Conversation:conversation:633406"},"subject":"Re: Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura","moderationData":{"__ref":"ModerationData:moderation_data:650521"},"body":"I've tried every solution 3+ times and nothing works. It's ridiculous that you can't use finder search with Dropbox. I'm going to have to go back to Google Drive. At least search works.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"193","kudosSumWeight":2,"postTime":"2023-01-12T11:28:15.724-08:00","lastPublishTime":"2023-01-12T11:28:15.724-08:00","metrics":{"__typename":"MessageMetrics","views":1686},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:633406/message:650521","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDY1MDc5OCw2NTA3OTg","node":{"__ref":"ForumReplyMessage:message:650798"}},{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDY1MDc5OCw2NTA4Mzk","node":{"__ref":"ForumReplyMessage:message:650839"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:650798":{"__typename":"ModerationData","id":"moderation_data:650798","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:1607979":{"__typename":"User","id":"user:1607979","uid":1607979,"login":"ThePlanner","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-01-11T20:18:35.462-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-2.svg?time=0"},"rank":{"__ref":"Rank:rank:43"},"entityType":"USER","eventPath":"community:mxpez29397/user:1607979"},"ForumReplyMessage:message:650798":{"__typename":"ForumReplyMessage","uid":650798,"id":"message:650798","revisionNum":1,"author":{"__ref":"User:user:1446775"},"readOnly":true,"repliesCount":2,"depth":8,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:650521"},"conversation":{"__ref":"Conversation:conversation:633406"},"subject":"Re: Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura","moderationData":{"__ref":"ModerationData:moderation_data:650798"},"body":"jasonyohon, if you still want to, I can log a ticket for you, so that we can investigate this further.
\n\n
Also, ThePlanner, if you wish to reach out to our support team directly, you can see all support options for your plan here.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2023-01-13T07:49:20.208-08:00","lastPublishTime":"2023-01-13T07:49:20.208-08:00","metrics":{"__typename":"MessageMetrics","views":1633},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:633406/message:650798","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDY1MDgzOCw2NTA4Mzg","node":{"__ref":"ForumReplyMessage:message:650838"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:650838":{"__typename":"ModerationData","id":"moderation_data:650838","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:650838":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1607979"},"id":"message:650838","revisionNum":1,"uid":650838,"depth":9,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:650798"},"conversation":{"__ref":"Conversation:conversation:633406"},"subject":"Re: Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura","moderationData":{"__ref":"ModerationData:moderation_data:650838"},"body":"Thank you for your reply, but please know that the Contact Us just took me back to the Community Forum and Chat Bot (which has zero understanding of my concern). If this Search issue cannot be addressed by a member of the IT at Dropbox or if no Good Samaritan on the Forum has found a workaround, then I will also need to move my friends and family to another service. This is such a shame because Dropbox has been a reliable tool for our friends and family network since Dropbox began!
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"112","kudosSumWeight":2,"repliesCount":0,"postTime":"2023-01-13T10:25:27.884-08:00","lastPublishTime":"2023-01-13T10:25:27.884-08:00","metrics":{"__typename":"MessageMetrics","views":1600},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:633406/message:650839","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:652774":{"__typename":"ModerationData","id":"moderation_data:652774","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:652774":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1351952"},"id":"message:652774","revisionNum":1,"uid":652774,"depth":7,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"AcceptedSolutionMessage:message:634436"},"conversation":{"__ref":"Conversation:conversation:633406"},"subject":"Re: Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura","moderationData":{"__ref":"ModerationData:moderation_data:652774"},"body":"Exrtremely risky! I will have to take the time to copy all files to an external disk. Not when workin 70 hours a week. Spoiled dropbox, I really despise when \"big bother\" mandates me to do things I don't want \"for my own safety\". Don't thread on me Dropbox, I will search for a better app, after being one of the early adoptes....
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I am running Dropbox v166.4.2920 on Ventura 13.1 .
This is very much annoying because I cannot work efficiently as before. Hope for a quick fix.
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Add Cloud Storage folder to System settings - Siri and Spotlight - Privacy, this works fine for me.
(sorry my system is Hungarian)
I tested it on my Intel based Mac Mini and M1 MacBook Pro
Folder path:
~/Library/CloudStorage
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Thank you for your message. It seems true to work.
But why is that? It seems very much counterintuitive.
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Tried this and it didnt help my case at all
Same thing after reinstalling Dropbox app
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I'd recommend NOT following this procedure proposed by dsnidey, although it's partially helpful. After speaking with Dropbox customer service, they suggested instead simply installing the latest stable version.
I followed this slightly revised sequence of these steps, which fixed everything for me:
I struggled with Spotlight issues after updating to the latest Dropbox MacOS release, but following these steps made Spotlight search work again for me, and all files synced as they should, including all subfolders. Although it took many hours for all my files to resync, everything was 100% back up and running. I hope this works for you too. Good luck!
IMPORTANT- if you get a prompt saying Dropbox is going to migrate your files to a new folder, the Dropbox advisor I spoke with advised NOT to do this. Otherwise, you may be back to square one.
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I confirm - this is THE only solution right now until Dropbox fix this
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You can use it with Dropbox as well without using Dropbox software at all.
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