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Forum Discussion

KWWater's avatar
KWWater
Explorer | Level 3
3 years ago

On Windows 11, I can't access photos

After upgrading to Windows 11.  I am unable to access photos through file explorer, or attache to email, it is telling me the format is currently unsupported or the file is corrupted.  Is this the up...
Desktop and Web
desktop app
Setting up the apps
Windows OS
surobmcd's avatar
surobmcd
New member | Level 2

Actually, I noticed that Dropbox was no longer syncing on my desktop (no icon in the desktop tray). Once I fixed this, it worked fine.  (And I was getting the same error as the original poster. 

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

No worries, glad to hear you were able to resolve the issue!

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