Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

bdharvey74's avatar
bdharvey74
Helpful | Level 6
3 years ago

New MacOs Problem due to default to Online Only Files

Been having issues recently with terrible performance around video editing I was doing. The files were choppy and acted like they not fully entering the software. After digging digging and digging I ...
desktop
Dropbox Basic
Mac
Setting up the apps
sync
styrk's avatar
styrk
Helpful | Level 5
3 years ago

Walter. You wrote this answer to us in April. It's almost a year ago, and then you said that work was actively being done to resolve this.
How active are you really? And is there any ongoing information we could get that would help us?

albertrand71's avatar
albertrand71
Helpful | Level 5
3 years ago

Joining the beta seems to fix the issue

  • DaVOLD's avatar
    DaVOLD
    Collaborator | Level 9
    3 years ago
    Not for me it hasn't. Been using the beta for months and still the same issue.
  • albertrand71's avatar
    albertrand71
    Helpful | Level 5
    3 years ago

    That's weird - after I turned on early releases on DB settings,  I got an invite today to try the beta version (through the Dropbox app on the Mac)

    I've not yet tested it extensively on my new Mac, but my work colleague says it now seems to be working on Monterey

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!