toady I opened and suddenly it opens normally without touching any thing
thanks 😘
Dear
toady I opened and suddenly it opens normally without touching any thing
thanks 😘
Hi YousifGarabet; welcome to our Community and happy Monday!
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Can you please check if you get the same results after clearing your browser's cache, on another browser or an incognito window with no extensions or plugins running?
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If this persists, could you let me know which app is your default one for opening this kind of files as shown within your account's Connected Apps tab online?
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Thanks a bunch!
","body@stringLength":"1255","rawBody":"Hi
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Can you please check if you get the same results after clearing your browser's cache, on another browser or an incognito window with no extensions or plugins running?
\n\n\n\n
If this persists, could you let me know which app is your default one for opening this kind of files as shown within your account's Connected Apps tab online?
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Thanks a bunch!
","author":{"__ref":"User:user:364291"},"isEscalated":null},"ForumReplyMessage:message:443636":{"__typename":"ForumReplyMessage","id":"message:443636","revisionNum":1,"uid":443636,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"conversation":{"__ref":"Conversation:conversation:442277"},"subject":"Re: Microsoft Word file (.docx) Online will not open in Edge and chrome on Dropbox on my windows","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:443636"},"body":"Hey YousifGarabet, thanks for the additional information!
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Out of curiosity, do you see the relevant app being listed under your Connected Apps on the website?
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If you do see it, have you tried disconnecting and reconnecting it again?
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Let us know how it goes, cheers!
","body@stringLength":"661","rawBody":"Hey
\n\n
Out of curiosity, do you see the relevant app being listed under your Connected Apps on the website?
\n\n\n\n
If you do see it, have you tried disconnecting and reconnecting it again?
\n\n\n\n
Let us know how it goes, cheers!
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I realized that the issue was my VPN software because after I updated it, then it works fine