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Forum Discussion
Ipad and Iphone viewing of long file names
Our company is having the issue that on the mobile app (using the ipad or iphone) often times the file name is too long to properly view what we are opening. I want to be able to read the entire file...
Well, bugger me, Dropbox has finally fixed this with the latest update. I thought to re-check this today after the latest change, and straight away could see the filenames are displayed differently. The font is smaller, and the filename is truncated in the middle, so I can read the start of the file name, but also the end which is (with my file-naming convention), typically the differentiator. But the kicker is what happens with the display pane. It is now possible to close that — there’s a small “x” in the top left corner of the display/preview pane — and once that closes, the left pane with the file names expands to full screen view! And voila! I can now see the full long file names. Dropbox: THAT is the way to take advantage of the larger screen on an iPad, especially the 12.9” model. I’m still annoyed it took so long to remedy, but thank you for finally doing it.
This limitation is killing me. Not only because it stunts functionality, but because of what the lack of a fix (or viable response) means about Dropbox and its relationship with its Customers. I can't believe it's been over 2 years since this feedback was posted and Dropbox has been unable to correct it. It is one of the reasons companies lose Customers so quickly when a comparable alternative becomes available. I rather enjoy Dropbox, today, but petty issues like these that are simple to fix drive me to conclude that the company either doesn't care or can't prioritize fixes appropriately. Dropbox better hope that a comparable alternative doesn't become available soon because if this becomes the case, I will drop the multiple accounts my colleauges and I have with them for the alternative. Fix this issue Dropbox. You're embarrassing yourselves.
I completely agree. Dropbox is so good in many other respects but this is an issue that's it's almost impossible to believe that they can't fix.
Amazon Drive is extremely good as well and their iPad app doesn't suffer from this. The only problem is that, last time I used it, there was a wierd file duplicating issue where MS Office would create a duplicate file because the Amazon Drive sync process left the file being sync'd in memory and Office therefore thinks there is duplicate file. Odd!
If that was fixed it would be just as good as Dropbox.
Wow. Still not fixed.
