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JonatanLeopardi's avatar
JonatanLeopardi
Explorer | Level 4
6 years ago
Solved

I get an error that the program can't start because api-ms-win-core-timezone-l1-1-0.ddl is missing?

I've tried reinstalling the program (several times) but it didn't work. I use the desktop app in my pc and the app in the other devices. I have this issue in my pc (running W7). Any help?
desktop
Error Messages
Setting up the apps
constanza_'s avatar
constanza_
New member | Level 2
6 years ago

Many thanks, @Rich. I was having this exact same issue since yesterday, and the update solved my problem!

:)

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago
Hey constanza_, thanks for letting us know what worked for you regarding this. Glad to hear you were able to resolve it. :relieved:
 
Acconet, I’ve moved your post to this thread to keep relevant queries together and troubleshoot efficiently for you. 
 
Having said that, JonatanLeopardi and Acconet, could you please let us know if Rich's suggestion (this link) helped resolve this error for you too? 
 
Thanks in advance! :grinning:
  • JonatanLeopardi's avatar
    JonatanLeopardi
    Explorer | Level 4
    6 years ago

    Thanks Rich and Lusil. The patch worked perfectly! :grinning:

    Thank you!!!

    Jonatan

    • Lusil's avatar
      Lusil
      Icon for Dropbox Staff rankDropbox Staff
      6 years ago
      Glad to hear that, Jonathan! :grin:
       
      Let us know if you have any other questions in the future and, in the meantime, have a wonderful day ahead!

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