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Forum Discussion
anonymous
3 years agoI can't sign in on Dropbox Passwords; it gives me a white screen
302 Found The resource was found at db-h7jedxpzkl1q5m6://1/connect?oauth_token=oauth2:&oauth_token_secret=REDACTED&uid=427185579&state=oauth2%3Afd0575b2659029a175b71f3e5d07d5ce; you should be redirected automatically.
- anonymous3 years ago
Hi Walter , I am using basic plan. I only use one device. I don't use Dropbox passwords browser extension. They are my error screenshot. Thanks.
- HannahDropbox Staff
Hey anonymous, thanks for bringing this to our attention.
Are you having this issue with the browser extension or the Passwords mobile app?
And is it the first time you're using Passwords on the particular device?
Keep me posted and we'll go from there.
- anonymousI am having a problem with password mobile app. No, this is not a first time. I use same device(Samsung Note 10) every time but there was only one time I used Samsung A9 device which was my business device. Is there something wrong with VPN while using the password mobile app? My default browser is chrome app. I tried Firefox browser instead of Chrome. While I am using with Firefox, the error message receives which is (302 Found The resource was found at db-h7jedxpzkl1q5m6://1/connect?oauth_token=oauth2:&oauth_token_secret=54aoJ2XuM20AAAAAAAAAATIZkfMlAys70AOTxHckuoH_NLmlRAVnf-rjRecAI5RY&uid=427185579&state=oauth2%3Afd0575b2659029a175b71f3e5d07d5ce; you should be redirected automatically).
- WalterDropbox Staff
Hey anonymous, sorry to jump in here.
I'm sorry to ask but I'm slightly confused; are you using the mobile Dropbox Passwords app or a web browser and the Dropbox Passwords browser extension?
Could you send us a screenshot of the error you're getting so that we can have a visual too?
Have you cleared your browser's cookies at all lately and did you try another wifi network or doing this via cellular data?
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