We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Marcus D.9
10 years agoExplorer | Level 4
How to clear the Dropbox mobile app cache on iPhone/iPad?
Using an iPhone 5C running iOS 9.1 and Dropbox 4.0.4. The iOS Dropbox app itself is only 55.8 MB in size, however my iPhone is reporting that Dropbox is using a total of 300+ MB in Documents and Data...
- 8 years ago
Just noticed today that there's a new button in Dropbox settings saying Clear cache. So hopefully the problem is now resolved :-)
Transcribe O.
9 years agoNew member | Level 1
...continuing... So I was trying to solve the OneDrive problem by Googling a method to delete the app on a windows 10 home user tablet. My search results didn't seem to have anything about sync (or maybe I was blind to it).
But after reading the comment here, I Googled un-sync OneDrive and discovered another arcane solution of finding the secret control panel setting... Anyway, I'm trying that and we'll see if it works.
The point is, I was taking an Apple approach to a Windows problem. (Apple: Don't like your app? Just press on it and delete it!) But Windows isn't Apple and it helps to think about the problem from a different perspective, ie, instead of asking how can I delete the app, I can ask how can I turn off the sync?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!