We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

Marcus D.9's avatar
Marcus D.9
Explorer | Level 4
10 years ago

How to clear the Dropbox mobile app cache on iPhone/iPad?

Using an iPhone 5C running iOS 9.1 and Dropbox 4.0.4. The iOS Dropbox app itself is only 55.8 MB in size, however my iPhone is reporting that Dropbox is using a total of 300+ MB in Documents and Data...
Mobile
Mobile App
Third Party Integrations
  • Tomáš P.2's avatar
    Tomáš P.2
    8 years ago

    Just noticed today that there's a new button in Dropbox settings saying Clear cache. So hopefully the problem is now resolved :-)

Mike K.61's avatar
Mike K.61
Collaborator | Level 9
9 years ago

Really appreciating all these updates. I'm reluctant to part with my dropbox subscription just yet,  even though they're clearly abandoning their users, just because I'm grandfathered into an old plan with unlimited file recovery and more storage. But if I keep seeing detailed good reviews of onedrive or other services on here I may be confident enough to make the switch. Please keep on updating us.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!