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Forum Discussion

Ian_A6's avatar
Ian_A6
Collaborator | Level 9
7 years ago

Get rid of preview pane in iPad app!

New iOS version today says I can now get rid of the Preview pane but HOW? Waited so long for this and now I can't work out how to do it!!
Mobile
Mobile App
Setting up the apps
  • Maple's avatar
    Maple
    7 years ago

    Hi Ian,

     

    The feature is still rolling out. You'll see it soon as a X button in the top left of the preview pane.

Sjk9's avatar
Sjk9
Explorer | Level 4

Thanks, this is the same issue as on the other thread.  It would be great if this could be solved ASAP - it makes the app pretty much useless without it.

Fiona's avatar
Fiona
Icon for Dropbox Staff rankDropbox Staff
6 years ago

I have moved your post under this thread Sjk9. Thank you for your feedback. 

  • jrcchicago's avatar
    jrcchicago
    Explorer | Level 4
    6 years ago

    Add one more to the list of customers having the same problem - the X in the upper left of the preview pane disappeared when I updated my iPad to iOS 13.1 (more than a week ago). After reading this thread this evening (6 October 2019) I have rebooted my iPad and deleted and reinstalled the app (v. 160.2), but the X remains missing. Please keep this issue at the top of the priority list to repair. 

    Editing to note that this post has a "Solved! Go to solution." link underneath it, but that solution is for the original post in April 2018, not for those of us having the problem in October 2019. 

    • Frater's avatar
      Frater
      Helpful | Level 5
      6 years ago

      Same here. Happened when I upgraded IOS 

      • Jmc7581's avatar
        Jmc7581
        Explorer | Level 4
        6 years ago

         Same. This problem is NOT SOLVED.  It makes the App unusable - I can't read the names of my files, because I can't make the preview panel go away!

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