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Belloli's avatar
Belloli
Explorer | Level 4
2 years ago

Dropbox won't start on my Mac and I've done all the things, please help

I updated dropbox and now it won't open on my Mac. I reinstalled the OS, updated to the latest OS, my device is in the Dropbox security list,  and I downloaded Dropbox (4 times!) installed and it won...
desktop
Error Messages
Mac
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey Belloli, sorry to hear about this.

 

Could you try quitting the Dropbox desktop app, rebooting your computer and then relaunching the app and let us know if you still get the same error?

 

Thanks!

  • Belloli's avatar
    Belloli
    Explorer | Level 4
    2 years ago
    Walter, I have done that many, many times. I’ve also, as stated, reinstalled OS, updated OS, updated Dropbox, and run disc utility and repair. Also uninstalling and reinstalling Dropbox. Included in the post was the error code message provided by Dropbox. Please, please, suggest something helpful. Thank you
    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      In this case, may we reach out via email to have a further look internally Belloli? 

      • Belloli's avatar
        Belloli
        Explorer | Level 4
        2 years ago

        Sure, the more the merrier

         

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