Dropbox support for MacOS 12.3 - can we finally upgrade?
Hi, I cannot find anywhere anyone saying that Dropbox properly supports MacOS 12.3, even though it was released weeks ago and has now been superseded by 12.3.1 with zero-day fixes. I can find discus...
Thank you for reaching out. We hear your feedback and we’re working hard on this experience.
A public beta for full support of macOS will be available in early Q4. For now, you can still double-click to open files in Finder. Everything else is working as usual.
I'm sorry, but this is unacceptable. I've been a Dropbox user for a decade and the last 2 years have turned my positive feelings for the platform into spite. I used to suggest Dropbox as a solution to at my job and to clients. I would never do that in 2022. I've already downgraded my account from the absurd "Pro" service and will unsubscribe entirely if this new deadline is not met promptly. You had runway and now you've had 2 full years. A company of this size not fully supporting MacOS is pathetic and inexcusable.
It isn't a question of integration for me - it is the hogging of system resources when dropbox is loaded at startup. This was in reply to a message from a community manager 2 weeks ago.
bwahaha - nope. havent seen nor heard of anything released that is compatible with 12.3+. if you are on business and upgrade to ventura expect the same behavior at 12.3+
I have an iMac running Monterey 12.6. It is a 2019 model with an Intel i9 chip, 32 gb ram and a 2tb ssd drive. For a few months I was plagued by beachballing, to the point of the machine being virtually unusable. I had multiple online support sessions with Apple, none of which resolved the issue. I prevented creative cloud and dropbox from opening at login. No joy. I finally got them to refer me to a local, Apple approved, Mac service centre. Before I brought the machine in we chatted and I confirmed everything that was happening. Then suddenly the machine began behaving as if nothing had ever been wrong. It has been on its best behaviour for the past 3 weeks - so I have not yet been in to see the pros. I still don't allow creative cloud to start up upon login, but dropbox has been and there hasn't been any issue. Even Acrobat Pro has been functional. I can't explain it. The good behaviour did not start immediately when I went to 12.6, but about a week later.
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I can find discus...","body@stringLength":"1198","rawBody":"
Hi, I cannot find anywhere anyone saying that Dropbox properly supports MacOS 12.3, even though it was released weeks ago and has now been superseded by 12.3.1 with zero-day fixes. I can find discussion of this question in the past, and I can find several users having significant problems with 12.3 as recently as this morning (https://www.dropboxforum.com/t5/Dropbox-installs-integrations/High-CPU-Usage-after-updating-MacBook-Pro-to-MacOS-Monterey-12-3/td-p/583880), but not anywhere where Dropbox can say that 12.3 is actually supported. As of 3 weeks ago, the most that was said was that it was not fully supported yet. Since then there has been a conspicuous silence. (The issue, of course, is that Apple finally completely banned the file system extension Dropbox was using, per what they had been promising for years.)
\n
\n
Is 12.3 officially supported? What are the limitations associated with running Dropbox in 12.3, if any?
\n
","kudosSumWeight":4,"postTime":"2022-04-02T08:15:19.477-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:desktop","text":"desktop","time":"2020-01-27T05:59:16.968-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Setting up the apps","text":"Setting up the apps","time":"2019-05-29T04:29:42.050-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:587917_6"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":13696},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"
Hi, I cannot find anywhere anyone saying that Dropbox properly supports MacOS 12.3, even though it was released weeks ago and has now been superseded by 12.3.1 with zero-day fixes. I can find discussion of this question in the past, and I can find several users having significant problems with 12.3 as recently as this morning (https://www.dropboxforum.com/t5/Dropbox-installs-integrations/High-CPU-Usage-after-updating-MacBook-Pro-to-MacOS-Monterey-12-3/td-p/583880), but not anywhere where Dropbox can say that 12.3 is actually supported. As of 3 weeks ago, the most that was said was that it was not fully supported yet. Since then there has been a conspicuous silence. (The issue, of course, is that Apple finally completely banned the file system extension Dropbox was using, per what they had been promising for years.)
\n
\n
Is 12.3 officially supported? What are the limitations associated with running Dropbox in 12.3, if any?
\n
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Hi everyone,
\n
\n
Thank you for reaching out. We hear your feedback and we’re working hard on this experience.
\n
\n
A public beta for full support of macOS will be available in early Q4. For now, you can still double-click to open files in Finder. Everything else is working as usual.
Please ensure you have turned on early releases and once the beta is available to you, you will receive a notification.
\n
\n
Thank you.
","body@stringLength":"878","rawBody":"
Hi everyone,
\n
\n
Thank you for reaching out. We hear your feedback and we’re working hard on this experience.
\n
\n
A public beta for full support of macOS will be available in early Q4. For now, you can still double-click to open files in Finder. Everything else is working as usual.
Please ensure you have turned on early releases and once the beta is available to you, you will receive a notification.
\n
\n
Thank you.
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unbelievable that you completely ignore all the frustrated users and messages!!!
I have never experienced such a bad support...
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I'm sorry, but this is unacceptable. I've been a Dropbox user for a decade and the last 2 years have turned my positive feelings for the platform into spite. I used to suggest Dropbox as a solution to at my job and to clients. I would never do that in 2022. I've already downgraded my account from the absurd \"Pro\" service and will unsubscribe entirely if this new deadline is not met promptly. You had runway and now you've had 2 full years. A company of this size not fully supporting MacOS is pathetic and inexcusable.
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i have just cancelled my contract and will switch to iCloud. i will not continue to support this bad game.
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18 months since the announcement, and how many years since it became clear this change would be coming? Pathetic.
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Apple will be on to macOS Ventura/ macOS 13 by then. Good luck!
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It isn't a question of integration for me - it is the hogging of system resources when dropbox is loaded at startup. This was in reply to a message from a community manager 2 weeks ago.
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Was this ever resolved? If not, is there a timeline? The last I heard was Q4. Will it work with Ventura?
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bwahaha - nope. havent seen nor heard of anything released that is compatible with 12.3+. if you are on business and upgrade to ventura expect the same behavior at 12.3+
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I have an iMac running Monterey 12.6. It is a 2019 model with an Intel i9 chip, 32 gb ram and a 2tb ssd drive. For a few months I was plagued by beachballing, to the point of the machine being virtually unusable. I had multiple online support sessions with Apple, none of which resolved the issue. I prevented creative cloud and dropbox from opening at login. No joy. I finally got them to refer me to a local, Apple approved, Mac service centre. Before I brought the machine in we chatted and I confirmed everything that was happening. Then suddenly the machine began behaving as if nothing had ever been wrong. It has been on its best behaviour for the past 3 weeks - so I have not yet been in to see the pros. I still don't allow creative cloud to start up upon login, but dropbox has been and there hasn't been any issue. Even Acrobat Pro has been functional. I can't explain it. The good behaviour did not start immediately when I went to 12.6, but about a week later.
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