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heronviewer's avatar
heronviewer
Helpful | Level 5
3 years ago
Solved

Dropbox installer not working. Keeps installing over and over

I am trying to install the Dropbox app on a new Windows 11 computer.  The installer runs and downloads, but on completion of that, it just starts to download again.  It keeps doing this until I stop ...
desktop
Dropbox Basic
Install
Setting up the apps
Windows
  • heronviewer's avatar
    heronviewer
    3 years ago

    Thanks.  I have Windows Defender, but I shut it down before attempting to install the programme.

    I'll try the offline link now.

    Robert.

     

     

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey heronviewer, let's see what we can find on this! 

 

Can you try using the offline installer? It can be found here. 

 

Also, is there any antivirus, or firewall that could be preventing Dropbox from installing to your device? 

 

Keep me posted!

  • heronviewer's avatar
    heronviewer
    Helpful | Level 5
    3 years ago

    Thanks.  I have Windows Defender, but I shut it down before attempting to install the programme.

    I'll try the offline link now.

    Robert.

     

     

    • heronviewer's avatar
      heronviewer
      Helpful | Level 5
      3 years ago

      That worked perfectly !  Many thanks.

       

      Robert.

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